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Join Microsoft and the Portland Trail Blazers for an on-demand webcast and learn how you can create customer relationships by using Microsoft Dynamics CRM. This session also features Martha Rogers, Co-Founder of Peppers and Rogers Group, who speaks about the general trends in customer relationship management software, best practices, and competitive advantages of the customer-centric enterprise. Register now to watch the webcast

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This study, developed by Keystone Strategy, LLC, reviews how end users (your people) describe the impact of the software they use.

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What is Microsoft Dynamics?

The success of your company is directly related to the success of your people. Microsoft Dynamics is a line of integrated, adaptable business management solutions that enable your people to make important business decisions with confidence. Microsoft Dynamics works like, and with, familiar Microsoft software helping to reduce both the barriers to adoption as well as the risks associated with implementing a new solution. It can also help you drive business success by automating and streamlining your financial, customer relationship, and supply chain processes. Microsoft Dynamics includes several unique software products to meet a range of requirements.

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	Financial Management Solutions Timely access to the numbers you need, and powerful tools that help you analyse information from any angle. You can also streamline tasks, speed up month-end activity, and ensure your numbers are accurate. Because when everyone understands you can make financial decisions with confidence.
	Customer Relationship Management Solutions Connect your team to insights and data that will help them add value to every relationship. Find records quickly, track preferences accurately, answer questions thoroughly, and resolve issues instantly. By using CRM software that everyone understands you can keep customers happy, spot opportunities and increase sales.
	Supply Chain Management Solutions Give your people the tools they need to help them master every link in your supply chain. Because when everyone understands you can maintain optimal inventory levels, streamline order processing, and automate production planning.
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Demo: Improve Marketing Effectiveness
Improve effectiveness between marketing and sales with automated analytic functionality (2:00 min)
Demo: Optimise Lead Tracking
Input, qualify, track, and report on leads easily with Microsoft Dynamics CRM (2:00 min)
2007 Microsoft Office system Trial
Microsoft Dynamics works like and with Microsoft® Office

Hear how our customers benefited from Microsoft Dynamics...

Mall GmbH
Construction manufacturer boosts efficiency, lowers cost by centralising customer data
Tourism Whistler
Association uses CRM solution to prepare for 2010 Olympic and Paralympic Winter Games
Ivy Tech Community College
Community college improves enrollment forecasting, positions to meet growth goal
EMI Music
EMI Music uses marketing portal to aid success, stimulate innovation globally

Considerations for Marketing Software

Your marketing teams can benefit from highly-intuitive software that connects them with Sales and Finance. When you have customer relationship management (CRM) software that everyone understands, it’s easier for them to manage campaigns and track results. These CRM functions are of key importance:

Automated marketing campaign management

Complete insight into customers and sales

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What is Microsoft Dynamics?

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