• Product Information • How to Buy • Using Microsoft Dynamics CRM • Services and Support Microsoft announces general availability of Microsoft Dynamics CRM Online This new online service redefines customer relationship management with on-demand CRM that is fast, flexible, familiar and affordable. 2008 Gartner Magic Quadrant for Customer Service Contact Centers Gartner recently released the 2008 Magic Quadrant for Customer Service Contact Centers. Once again, Microsoft placed very competitively against the entire universe of CRM software companies! Learn and collaborate in new communities The new Microsoft Dynamics Customer Service and Sales & Marketing Communities are rich online resources designed specifically for professionals like you. Try Microsoft Dynamics CRM Online free for 30 days Combine the power of online services with the richness of Microsoft Dynamics CRM's productivity applications. Understanding workflow structure Learn how to use workflows in Microsoft Dynamics CRM Online to automate your tasks. Quick Links • Analyst reports • Customer stories • Demos • Downloads • Product overview • System requirements • Webcasts • White papers Community • Events, chats, webcasts • Newsgroup • Online community • Product suggestions Related products • Microsoft Dynamics GP • Microsoft Office System