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Mitchells and Butlers   5 reviews
Pub and Restaurant Company Boosts Service, Satisfaction with Managed Mobile Platform
2 page Case Study posted: 05/22/2014

Mitchells & Butlers wanted to deploy mobile devices that run service-enhancing apps to its staff at 1,600 establishments. Before doing so, it needed a way to remotely manage the devices. The company subscribed to Windows Intune, a PC and mobile device management service solution, and will deploy its mobile devices throughout 2014. Using the devices and apps, it expects to improve customer service, increase site managers’ efficiency, and reduce costs.

  • Publication Date:
  • 05/22/2014
  • Industries:
  • Food Service
  • Business Need:
  • Cloud & Server Platform
  • Service Delivery
  • Country/Region:
  • United Kingdom
  • Software and Services:
  • Windows Intune
  • Microsoft System Center 2012 R2
Portugal Telecom   1 reviews
Portugal Telecom Expands Digital Services, Trims Costs with Flexible Cloud Environment
2 page Case Study posted: 05/20/2014

Portugal Telecom (PT) is extending beyond telephony into Internet, hosting, and other digital services. To accommodate its business shift, it built a state-of-the-art datacenter in Portugal featuring a Hyper-V private cloud. Marketed as the CloudPT, the new environment will help PT expand its digital services business, reduce IT costs and the cost of customer services, encourage customers to move applications to the cloud, and increase overall service quality.

  • Publication Date:
  • 05/20/2014
  • Partner(s):
  • Microsoft Services
  • Industries:
  • Communications and Network Service Providers
  • Business Need:
  • Cost Containment
  • Cloud & Server Platform
  • Service Delivery
  • Country/Region:
  • Portugal
  • Software and Services:
  • Microsoft Hyper-V
  • Windows Server 2012 Datacenter
  • Microsoft Consulting Services
  • Datacenter
  • Windows Server 2012 R2
  • IT Issue:
  • Cloud Services
Dillon Gage   2 reviews
Precious Metals Dealer Ups IT Reliability, Trims Costs by 40 Percent by Moving to Cloud
4-page Case Study posted: 05/16/2014

Dillon Gage, one of the largest international precious metals dealers, migrated nearly all of its business-critical applications—including Infor/Lawson enterprise resource planning software—to Microsoft Azure. With applications running in Azure, Dillon Gage has been able to create a highly available infrastructure that is easy to extend globally. It avoided the US$1 million expense of building new primary and backup datacenters and will reduce its IT spending by 40 percent going forward.

  • Publication Date:
  • 05/16/2014
  • Partner(s):
  • RBA Consulting
  • Industries:
  • Wholesale Distribution
  • Logistics/Distribution
  • Business Need:
  • Cost Containment
  • Cloud & Server Platform
  • Service Delivery
  • Country/Region:
  • United States
  • Software and Services:
  • Active Directory Federation Services
  • Microsoft Azure
  • Microsoft Dynamics CRM Online
  • Microsoft SharePoint Server 2010
  • Microsoft Hyper-V
  • Microsoft Office 365
  • Microsoft SQL Server 2012
  • Microsoft Azure Storage
  • DirectAccess
  • Microsoft Project Online
  • Windows Server 2012 R2
  • Microsoft System Center 2012 R2
  • Microsoft Azure Cloud Services
  • Microsoft Azure Web Sites
  • Microsoft Azure Virtual Machine
  • IT Issue:
  • Cloud Services
  • High Availability
Accelera Solutions   1 reviews
Virtualization Provider Offers Hybrid Cloud Solutions with Private, High-Speed Link
2-page Partner Case Study posted: 05/16/2014

Accelera Solutions wanted to help customers take fuller advantage of Microsoft Azure and give them a simple way to connect their own datacenters to Azure datacenters in support of a hybrid cloud model. Accelera is using Equinix datacenters and Microsoft Azure ExpressRoute to provide this private, high-speed link and offer custom, hybrid cloud solutions that customers can deploy and scale rapidly. Customers enjoy a more secure connection to Azure and reduced costs.

  • Publication Date:
  • 05/16/2014
  • Partner(s):
  • Equinix
  • Industries:
  • IT Services
  • Business Need:
  • Cost Containment
  • Cloud & Server Platform
  • Service Delivery
  • Country/Region:
  • United States
  • Software and Services:
  • Microsoft Azure
  • Microsoft Azure ExpressRoute
Metricon   0 reviews
Homebuilder Reduces Backup Work by 80 Percent, Frees Up IT Staff with Cloud Solution
2 page Case Study posted: 05/09/2014

After nearly 40 years in business, Australian homebuilder Metricon had amassed nearly 40 terabytes of house warranties and other business data. To reduce the time spent backing up this data and to keep it safer, Metricon switched from tape backups to a hybrid cloud solution involving Microsoft Azure and the Riverbed SteelStore appliance. By backing up data to the cloud, Metricon reduced tape backup work by 80 percent and backup costs by US$28,000 annually and also improved backup reliability.

  • Publication Date:
  • 05/09/2014
  • Partner(s):
  • Riverbed
  • Industries:
  • Architecture, Engineering & Construction
  • Heavy Construction
  • Business Need:
  • Cost Containment
  • Cloud & Server Platform
  • Service Delivery
  • Country/Region:
  • Australia
  • Software and Services:
  • Microsoft Azure
  • Microsoft Azure Storage
Belfast Health and Social Care Trust   168 reviews
Health Trust Automates Service Desk and Enables Business-Aligned IT Service
2 page Case Study posted: 05/01/2014

The service desk at Belfast Health and Social Trust (BHSCT) handles 60,000 service requests a year and sought to improve automated service delivery. The organization worked with Cased Dimensions to build a solution based on the automation capabilities of Microsoft System Center 2012 Service Manager. Now BHSCT benefits from business-aligned service management, portal enabled self-service, and Service Desk Institute independent certification.

  • Publication Date:
  • 05/01/2014
  • Partner(s):
  • Cased Dimensions
  • Industries:
  • Health Provider
  • Business Need:
  • Cloud & Server Platform
  • Service Delivery
  • Country/Region:
  • United Kingdom
  • Software and Services:
  • Microsoft System Center 2012
  • Active Directory Domain Services
Empire Today   6 reviews
National Flooring Company Uses Mobile Device Management to Expedite Sales, Boost Efficiency
2 page Case Study posted: 04/24/2014

Empire Today installs flooring and window treatments. It is using Windows Intune to manage more than 1,200 tablets running Windows 8.1 RT and a proprietary app that helps its sales force streamline in-home service. The solution replaces a paper-based process, enabling a standard, efficient method of generating quotes, and capturing orders. Empire expects to win more sales, save money on increased material accuracy, and boost its competitive advantage.

  • Publication Date:
  • 04/24/2014
  • Partner(s):
  • Magenic
  • Peters & Associates
  • Industries:
  • Specialty Retail
  • Business Need:
  • Cloud & Server Platform
  • Service Delivery
  • Country/Region:
  • United States
  • Software and Services:
  • Microsoft Azure
  • Windows Intune
  • Active Directory Domain Services
  • Microsoft System Center 2012 R2
Mazda North American Operations   2 reviews
Mazda Gains Better Data Protection, 95 Percent Lower Costs Using Hybrid Cloud Storage
2 page Case Study posted: 04/15/2014

To improve disaster protection for applications that its dealers use to run their businesses, Mazda North American Operations (Mazda) revamped its data protection using a Microsoft hybrid cloud storage solution based on Microsoft Azure. Mazda now has more reliable, real-time data protection and can restore data in minutes. It has eliminated backup work for engineers and reduced data protection costs by 95 percent. It anticipates using other Azure services to gain agility.

  • Publication Date:
  • 04/15/2014
  • Industries:
  • Automotive, Industrial Equipment & Aerospace
  • Business Need:
  • Cost Containment
  • Cloud & Server Platform
  • Service Delivery
  • Disaster Recovery
  • Country/Region:
  • United States
  • Software and Services:
  • Microsoft Azure
  • Microsoft Azure Storage
  • StorSimple
  • Microsoft Azure Backup
China Vanke   0 reviews
Microsoft Services Helps China Vanke Co., Ltd. Improve Internal Microsoft Product Environment to Better Meet Business Requirements
4-page Case Study posted: 04/14/2014

  • Publication Date:
  • 04/14/2014
  • Industries:
  • Other - Unsegmented
  • Business Need:
  • Business Productivity
  • Data Protection and Recovery
  • Service Delivery
  • Country/Region:
  • China
  • Software and Services:
  • Microsoft SQL Server 2008
  • Windows Server 2008 R2
  • Microsoft Exchange Server 2010
  • Microsoft Lync Server 2013
  • Microsoft Services Premier Support
  • IT Issue:
  • Document and Records Management
Karen M. Hazleton, CPA, PC   2 reviews
CPA Halves Tax Return Processing Time, Trims Payroll by 15 Percent with New Server
2 page Case Study posted: 04/11/2014

Karen M. Hazleton, CPA, has gotten huge returns from a recent technology investment. Since replacing an old server with an HP ProLiant MicroServer Gen8 running Windows Server 2012 R2 Essentials, Hazleton has doubled staff productivity and halved tax return processing time. This has enabled the firm to trim payroll by 15 percent during tax season while boosting profits by 30 percent—not a bad return on a new server and software.

  • Publication Date:
  • 04/11/2014
  • Partner(s):
  • eMazzanti Technologies
  • Industries:
  • Accounting & Consulting
  • Business Need:
  • Cost Containment
  • Cloud & Server Platform
  • Service Delivery
  • Business Continuity
  • Country/Region:
  • United States
  • Software and Services:
  • Windows Server 2012 Essentials
  • Windows Storage Server 2012
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