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American Cancer Society   5 reviews
Cancer Research Nonprofit Uses Technology to Raise More Funds and Save More Lives
4-page Case Study posted: 06/03/2014

For more than 100 years, the American Cancer Society (ACS) has worked relentlessly to create a world with less cancer and more birthdays. Together with its millions of supporters, ACS helps people stay well, get well, find cures, and fight back against cancer. Over the course of its history, this grassroots organization evolved to include 11 Divisions with 900 offices—each with its own business and technology processes. In 2012, ACS realized that a fragmented IT structure was hampering its ability to generate donations, provide essential services, and fund research. After evaluating options, ACS decided to consolidate its technology across business Divisions using cloud-based collaboration and communication tools in Microsoft Office 365. Now ACS employees and volunteers can spend more time, and devote more donor dollars, to supporting its vision of a world free of cancer.

  • Publication Date:
  • 06/03/2014
  • Industries:
  • Charities & Philanthropic
  • Country/Region:
  • United States
  • Software and Services:
  • Exchange Online
  • Lync Online
  • Microsoft Office 365
  • Yammer
Für Sie eG   1 reviews
FÜR SIE expedites order processing with ease and accuracy using Microsoft Services and Windows 8
2 page Case Study posted: 05/23/2014

FÜR SIE trading group provides service and support to 200 small and medium-sized members in wholesale and retail businesses. The cooperation leads to significant competitive advantages through joint purchasing, without relinquishing entrepreneurial independence. Every year the FÜR SIE trading group gears up for its annual members’ trade fair, during which members of the cooperative and their 30,000 sales outlets meet with suppliers from a wide range of product segments. While at the fair, members have advantageous purchasing conditions and access to current product ranges from almost 4000 contract suppliers.

  • Publication Date:
  • 05/23/2014
  • Industries:
  • Other Services
  • Membership Organizations
  • Business Need:
  • Customer Service Management
  • Business Agility
  • Country/Region:
  • Germany
  • Software and Services:
  • Windows 8
  • Microsoft Services
  • Microsoft Consulting Services
  • Client Solutions - Flexible Workstyle
LPGA   7 reviews
LPGA uses SharePoint to create online media center and reduce costs
1-page Solution Brief posted: 05/21/2014

  • Publication Date:
  • 05/21/2014
  • Partner(s):
  • Global Infonet
  • Industries:
  • Membership Organizations
  • Country/Region:
  • United States
  • Software and Services:
  • Microsoft Sharepoint Server
Shelter   1 reviews
National housing charity now helping more homeless people thanks to Microsoft Dynamics CRM
2 page Case Study posted: 05/20/2014

  • Publication Date:
  • 05/20/2014
  • Partner(s):
  • Gap Consulting
  • Industries:
  • Charities & Philanthropic
  • Country/Region:
  • United Kingdom
  • Software and Services:
  • Microsoft Dynamics
  • Microsoft Dynamics CRM
  • Microsoft Dynamics CRM Online
March of Dimes   2 reviews
The March of Dimes Saves $600,000 with Cloud Communication Solution
2 page Case Study posted: 04/16/2014

To better manage critical functions like communicating with donors, The March of Dimes needed to improve the scalability and performance of its messaging infrastructure. It also sought to trim IT costs. After investigating available options, the organization selected cloud-based Microsoft Office 365 for its ease of use and interoperability with existing systems, and it estimates cost savings of US$600,000 over the next five years.

  • Publication Date:
  • 04/16/2014
  • Partner(s):
  • MadWolf Technologies
  • Industries:
  • Charities & Philanthropic
  • Country/Region:
  • United States
  • Software and Services:
  • Exchange Online
  • Microsoft Office 365
Seattle Art Museum   0 reviews
Seattle Art Museum Creates Visually Rich Website that Entices Visitors and Supporters
4-page Case Study posted: 04/02/2014

The Seattle Art Museum (SAM) used Microsoft SharePoint Server 2013 to refresh its 12-year-old website and turn its online presence into a beautiful virtual showcase of the museum’s exhibitions, collections, and programs. SAM anticipates that the visually rich, easy-to-navigate site will attract more museum visitors, donations, and sponsors, and build the museum’s reputation as one of the country’s great art museums. The site is also far easier to update, which keeps information fresh.

  • Publication Date:
  • 04/02/2014
  • Partner(s):
  • Buildingi
  • Hornall Anderson
  • Industries:
  • Libraries & Museums
  • Membership Organizations
  • Country/Region:
  • United States
  • Software and Services:
  • Microsoft Hyper-V
  • Microsoft Business Connectivity Services
  • Microsoft SQL Server 2012
  • Microsoft SharePoint Server 2013
  • Windows Server 2012 Datacenter
SENSE   0 reviews
SENSE
2 page Case Study posted: 02/24/2014

National Charity Improves Efficiency and Service Quality with Dynamics CRM Sense is a UK based charity that provides friendly, accessible help and support for the deafblind. The organisation needed to replace a number of disparate databases, spreadsheets and paper based systems and selected Microsoft Dynamics CRM to track enquiries and the organisation’s response. Centralising information in CRM has supported Sense’s plans by providing accurate reporting and improving staff and volunteer efficiency. Joff McGill, Sense states, “Implementing Dynamics CRM really helps us see who is in touch with us, the support they are asking for and how we are responding. As a charity, it is vital to make every penny count and offer as much as we can; the new CRM system is a very powerful tool to help us.”

  • Publication Date:
  • 02/24/2014
  • Partner(s):
  • The CRM Business
  • Industries:
  • Charities & Philanthropic
  • Country/Region:
  • United Kingdom
  • Software and Services:
  • Microsoft Dynamics
  • Microsoft Dynamics CRM
  • Microsoft Dynamics CRM 2011
Humanitarian Toolbox   1 reviews
Visual Studio Online Used to Energize and Optimize Crowdsourced Development
4-page Case Study posted: 02/24/2014

Software developers have a history of volunteer efforts to provide the solutions needed by relief organizations. To improve the productivity and long-term benefits of these efforts, Humanitarian Toolbox was formed in 2013. The non-profit organization aims to deliver open-source solutions to relief organizations by sustaining and amplifying the efforts made by developers during volunteer hackathon events. It has already developed three solutions that were requested by international response organizations and other non-governmental organizations (NGOs). The projects are maintained in the cloud using Visual Studio Online, which provides developers one place to access all code and work items and allows application development to continue as volunteers join and leave the project. Humanitarian Toolbox plans to develop twenty new applications in 2014.

  • Publication Date:
  • 02/24/2014
  • Industries:
  • Charities & Philanthropic
  • Country/Region:
  • United States
  • Software and Services:
  • Microsoft Visual Studio Online
Big Brothers Big Sisters of Canada   0 reviews
Microsoft Dynamics Helps Children's Organization
Video Only posted: 02/03/2014

As Big Brothers Big Sisters of Canada grew, its case management system was unable to adapt to the evolving needs and unique processes of the movement. It subscribed to Microsoft Dynamics CRM Online and customized the solution to support service delivery staff. With a new mentor/child “matching engine” and case management protocols built on best practices, everyone works more efficiently, while staying focused on child safety.

  • Publication Date:
  • 02/03/2014
  • Partner(s):
  • Altus Dynamics
  • Industries:
  • Membership Organizations
  • Country/Region:
  • Canada
  • Software and Services:
  • Microsoft Dynamics CRM
  • Microsoft Dynamics CRM Online
  • Microsoft Dynamics CRM 2013
Mauritius Institute of Directors   24 reviews
Single Cloud-based Platform Gives Base for Growth for an Institute of Directors
2 page Case Study posted: 12/27/2013

The Mauritius Institute of Directors (MIoD) needed to improve business processes in order to underpin its plan to boost membership and the number of training and education events, while also improving services. The MIoD therefore decided to replace its paper-based administrative systems and ad-hoc collection of software with an up-to-date customer relationship management (CRM) system, a cloud-based Microsoft Dynamics CRM, implemented and hosted by a local Microsoft partner, Geddion.

  • Publication Date:
  • 12/27/2013
  • Partner(s):
  • Geddion
  • Industries:
  • Membership Organizations
  • Country/Region:
  • Mauritius
  • Software and Services:
  • Microsoft Dynamics CRM 2011
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