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- Ballmer Reaffirms Microsoft`s Commitment to Dynamics Apps
- Microsoft Gets Emotional With Business Software Upgrade
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User Experience Center
Research Activities
Posted below is a list of the research activities that the Microsoft User Experience Team will conduct at Convergence 2007 Copenhagen. You can reserve your spot in one or more of these activities by contacting the User Experience Team with the study title(s) that interest you. The User Experience Team will share secured study timeslot and location information upon registration for your intended activities.
General Microsoft Dynamics
Test-drive the New User Experience of Microsoft Dynamics NAV 6
- Abstract:
- Help us identify potential design issues in the application by using the system to carry out a number of typical tasks.
- Participant Profile:
- Customers - Microsoft Dynamics NAV and non- Microsoft Dynamics NAV users. Preferably department managers and power-users who learn the system to tell others how it works.
- Number of Participants:
- 10
- Method:
- Usability study/interview
- Study Times:
Tuesday Wednesday Thursday 13:30-14:30 10:30-11:30 10:30-11:30 15:00-16:00 14:00-15:30 12:00-13:00 16:30-17:30 16:00-17:00 15:00-16:30 17:30-18:30
Contact User Experience Team to register.
What do You do for Indirect Procurement?
- Abstract:
- We want to hear about your indirect procurement business processes (procurement-to-payment for services and goods). What works well, what doesn't?
- Participant Profile:
- Procurement professionals who currently use Dynamics software.
- Number of Participants:
- 8 in each session
- Method:
- Roundtable
- Study Times:
Tuesday Wednesday 15:00-16:00 16:00-17:00
Contact User Experience Team to register.
Environmental and Social Sustainability
- Abstract:
- Does your business track data related to environmental and social sustainability? If not, would you like to? Come talk to us about what you need to track, how you track it today and how you'd like Dynamics products to help.
- Participant Profile:
- Customers who are responsible for (or participate in) environmental and social sustainability initiatives at their company and partners who implement environmental and social sustainability solutions.
- Number of Participants:
- 8 in each session
- Method:
- Roundtable
- Study Times:
Thursday 11:00-12:30
Contact User Experience Team to register.
Business Process Modeling
- Abstract:
- In this study, we will be talking to Implementation Consultants about how they model business processes during an implementation. We will use working examples to gain a better understanding of the work involved and the tools used.
- Participant Profile:
- Implementation Consultants
- Number of Participants:
- 6
- Method:
- Lab Study/Interview
- Study Times:
Tuesday Wednesday Thursday 10:30-12:00 10:00-11:30 10:30-11:45 15:30-17:00 14:30-16:00 11:45-13:00
Contact User Experience Team to register.
Business Process Modeling
- Abstract:
- 1:1 interview with Business Consultants. We would like to understand how you model business processes to inform the development of a new Process Modeling Tool.
- Participant Profile:
- Implementation Consultants
- Number of Participants:
- 8
- Method:
- Roundtable
- Study Times:
Wednesday 14:00-15:30
Contact User Experience Team to register.
Business Process Modeling Tool - User Interface Walkthrough
- Abstract:
- A chance for Implementation Consultants to offer feedback on a prototype of a Business Process Modeling tool we are investigating. We will step through several core scenarios to gage the intuitiveness of the tool's user interface.
- Participant Profile:
- Implementation Consultants
- Number of Participants:
- 6
- Method:
- Roundtable
- Study Times:
Thursday 13:30-14:30
Contact User Experience Team to register.
Announcing Partner Tours of the User Experience Center
- Abstract:
- For the first time this year we are excited to invite partners to sign up for tours of the User Experience Center. Come meet the team and get an in-depth introduction to the work that is going on here to understand how it can benefit you!
- Participant Profile:
- Microsoft Dynamics Partners
- Method:
- Tour
- Session Times:
Thursday 10:00-11:00 13:00-14:00 14:30-15:30 16:00-17:00
Contact User Experience Team to register.
Microsoft Dynamics AX
Is Your Company Going Lean?
- Abstract:
- With the recent acquisition of Lean Enterprise, lean processes can now be supported in Microsoft Dynamics AX.
During this interview, we want to learn about:
- The lean methods your company is using
- How these methods can be integrated into your ERP solution
- How you define the lean-specific roles, like the waterspider, value stream manager, and continuous improvement manager
- Participant Profile:
- Customers - Production Managers or Operations Managers
- Number of Participants:
- 8
- Method:
- Lab Study/Interview
- Study Times:
Tuesday Wednesday Thursday 10:45-12:00 10:30-11:30 10:30-11:30 13:30-14:30 12:00-13:00 12:00-13:00 14:00-15:30 13:30-14:30
Contact User Experience Team to register.
The Future of Microsoft Dynamics AX
- Abstract:
- This is a roundtable discussion about ways to enhance Microsoft Dynamics AX to meet your needs. During each session we will present current changes we are working on to kick off a brainstorm where you can voice your opinion about what the future of Microsoft Dynamics AX should look like.
- Participant Profile:
- All customers and partners who currently use Microsoft Dynamics AX
- Number of Participants:
- 6 in each session
- Method:
- Roundtable
- Study Times:
Tuesday Wednesday Thursday 16:30-17:30 10:30-11:30 12:30-13:30 12:00-13:00
Contact User Experience Team to register.
The Future of Microsoft Dynamics AX Development Experience - MorphX and Beyond
- Abstract:
- Join this roundtable to influence the future direction of Microsoft Dynamics AX Developer Tools. We will introduce some concepts for future tools, and get your insight into how they could help increase developer productivity and the Microsoft Dynamics AX developer community.
- Participant Profile:
- Microsoft Dynamics AX Business Application Developers and Consultants
- Number of Participants:
- 8
- Method:
- Roundtable
- Study Times:
Tuesday Thursday 10:30-12:00 09:00-10:30
Contact User Experience Team to register.
Microsoft Dynamics NAV
NAV Developer User Experience - C/SIDE Navigation Structure
- Abstract:
- An opportunity to help evaluate high level prototypes of a future C/SIDE navigation structure.
- Participant Profile:
- Microsoft Dynamics NAV C/Side users and/or Consultants
- Number of Participants:
- 4
- Method:
- Lab study/Interview
- Study Times:
Tuesday Wednesday 12:00-13:00 12:30-13:30 13:00-14:00 13:30-14:30
Contact User Experience Team to register.
Object Explorer - Microsoft Dynamics NAV
- Abstract:
- Help evaluate options for improving the overview of NAV objects and their relationships. This study aims at assessing the usability of the presentation/interaction principles in a new design.
- Participant Profile:
- Microsoft Dynamics NAV C/Side users and/or Consultants, or Microsoft Dynamics NAV Power users.
- Number of Participants:
- 4
- Method:
- Lab study/Interview
- Study Times:
Tuesday Wednesday Thursday 14:30-15:30 11:30-12:30 13:00-14:00 14:00-15:00
Contact User Experience Team to register.
Microsoft Dynamics NAV Content Publishing
Customer Documentation Survey
- Abstract:
- This is an opportunity for Customers and information workers who use, create or modify documentation for Microsoft Dynamics NAV to provide feedback on its strengths and weaknesses and what developments they would like to see in future documentation releases. The information you provide helps us develop strategies and design content and tools that help you better create and customize content for your users.
- Participant Profile:
- Customers - Power-users/Information workers
- Number of Participants:
- 6
- Method:
- 1-1 interview
Contact User Experience Team to register. Timeslot will be provided during registration.
Scenario-based Help
- Abstract:
- Participation in this case study will help us learn: 1) The most effective way to present scenarios in the online Help documentation. 2) How scenarios affect your ability to find and use the content you need. 3) How scenarios affect your understanding of Microsoft Dynamics NAV and its uses. With the information you provide, you will help us define and design future versions of online Help for Microsoft Dynamics NAV.
- Participant Profile:
- ERP customers and partners
- Number of Participants:
- 8
- Method:
- Lab Study/Interview
Contact User Experience Team to register. Timeslot will be provided during registration.
Creating/Modifying Microsoft Dynamics NAV Online Help
- Abstract:
- When modifying the application, the online help should also be modified to reflect the changes. Do you create or modify application functionality and develop custom documentation for customers or users? Then we want to talk to you! Come and share with us your experiences in creating customized documentation solutions and pain points that we can try to help you solve. We would like to learn about the roadblocks involved when creating add-on help. The information you provide helps us develop strategies and design content and tools that help you create and customize content for your users.
- Participant Profile:
- Microsoft Dynamics NAV Partners/ISVs
- Number of Participants:
- 6
- Method:
- 1-1 Interview
Contact User Experience Team to register. Timeslot will be provided during registration.
The Benefits of Continuous Documentation Publishing
- Abstract:
- The world of user documentation is becoming increasingly dynamic and the Microsoft Dynamics NAV User Education Team would like to engage you in how the benefits of continuously published documentation; toolsets to help you customize content; and submitting actionable feedback will help you and your customers and users increase productivity. With the information you provide, you will help us design and deliver more business critical documentation more often.
- Participant Profile:
- Microsoft Dynamics NAV partners - implementers/consultants; customers - super-users; ISVs
- Number of Participants:
- 4-6
- Method:
- Focus Group/Round Table
Contact User Experience Team to register. Timeslot will be provided during registration.
Partner Documentation Survey
- Abstract:
- Are you a partner or an ISV and do you refer to the documentation when you create or modify application functionality and/or develop custom documentation for customers or users? Then we want to talk to you! Come and share with us your experiences with the Dynamics NAV application help and give us an idea about the pain points you want us to solve. The information you provide helps us develop strategies and design content and tools that help you understand the Dynamics NAV application and create and customize content for your users.
- Participant Profile:
- Microsoft Dynamics NAV partners/ISVs - implementers/consultants, documentation specialists
- Number of Participants:
- 8
- Method:
- 1-1 Interview
Contact User Experience Team to register. Timeslot will be provided during registration.

