Changing your reseller
Updated: April 10, 2006
If, for some reason, you are dissatisfied with the reseller that sold you your Microsoft Campus Agreement coverage, you may select a new one.
Notification to terminated reseller
You are responsible for notifying your existing reseller (the Terminated Reseller) of the upcoming termination. A Notify Reseller form is available for this purpose. Refer to your agreement with your reseller to determine any other notification requirements. Irrespective of the terms and conditions of any such agreement between you and your reseller, Campus Agreement software or media products ordered on or before the termination date will not be credited from the Terminated Reseller, and you should submit payment for all such Campus Agreement software or media products to the Terminated Reseller. Campus Agreement software or media products required after the date of termination should be ordered from and paid to the new reseller.
Notification to Microsoft
You are required to notify Microsoft when you want to change your reseller. It is your responsibility to verify in advance that the new reseller is authorized by Microsoft to offer Microsoft Campus Agreement. Microsoft does not require the new reseller to complete a new Campus subscription enrollment with you, but we do ask that the new reseller and distributor acknowledge their appointments as reseller and distributor under your existing subscription enrollment.
You should complete and sign the Notify Microsoft form and circulate it to the new reseller for written acknowledgment of its appointment. The new reseller should in turn circulate the letter to their distributor of choice for written acknowledgment. Upon Microsoft's receipt and acceptance of the letter, Microsoft will acknowledge the change of reseller and/or distributor and route the fully executed letter back to all applicable parties.
At least one copy of the Notify Microsoft form should be submitted to Microsoft for acceptance and processing. Information pertaining to all defined terms and signature blocks must be completed. Please allow adequate time for Microsoft to approve, process, and route the form. The change of reseller is not effective until approved and acknowledged by Microsoft.
Orders previously billed to the Terminated Reseller and/or distributor will not be credited. All future orders will be billed to the new reseller and distributor.
Note
The information on this page applies to customers in the United States and Canada. Customers in other locations should refer to their regional Microsoft Licensing Web site or contact their local Microsoft representative for more information.
