Managing e-mail in and out of the classroom

Step-by-step instructions, glossaries, tips, and annotated illustrations of Microsoft Outlook e-mail forms help you quickly solve everyday communication tasks with ease.

The accompanying instructor presentation offers a visual accompaniment to the tutorial, suitable for use by an instructor leading a class or for self-paced learning.

Organize messages with personal folders.

Keep track of several different e-mail accounts from Microsoft Outlook.

Easily send messages to a group of students, colleagues, or personal contacts using Bcc and distribution lists.

Use mail-handling rules to automatically route incoming e-mail.

Import a list of names into your address book.

Before you begin
An introduction to the tutorial and what you will learn.

Touring Outlook
Become familiar with how to access the powerful features of Outlook and where they appear on your screen.

Using folders
Learn how to organize your incoming and outgoing e-mail into folders you create to keep your messages organized by topic, individual, or whichever way you like.

Using views
Easily organize topics for development, and navigate through the entire document with the Outline View and Document Map.

Using rules
Get rid of junk e-mail, and organize incoming mail automatically as it is received, with rules that direct how Outlook sorts your mail into folders.

Using Bcc
Bcc routing is a great way to simplify your messaging, improve its appearance to your recipient, and keep your e-mail a little more private.

Using personal distribution lists
Create and use personal distribution lists to consolidate a group of contacts—students in a class, departmental faculty, or any group with whom you need to communicate regularly—into one, easy-to-use group name.

Using external contact lists
Import contact lists from spreadsheets, text files, or files exported from another messaging system, using a wizard.

Keeping track of e-mail accounts
Learn how to keep track of several e-mail accounts in Outlook (for example, work and home) by adding mail services.

Getting help
Additional information about Microsoft Outlook is available from several sources. Get answers to questions, product support online, news about product updates, and more.