Joli Ballew is a writer, technology trainer, and digital media expert. She is a columnist for the Microsoft Windows XP Expert Zone and an author of several popular books, including Microsoft Windows XP: Do Amazing Things! S.E. Slack specializes in teaching users how to get more from their PC. She has written several computer books and regularly contributes to Microsoft.com Web sites, including Work Essentials, Microsoft At Home, and Windows Vista Community.
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