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Supporting Users and Troubleshooting Desktop Applications on a Microsoft® Windows® XP Operating System (70-272)
Author Joli Ballew, Owen Fowler
Pages 592
Disk N/A
Level
Published 06/16/2004
ISBN 9780072256185
 

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Joli Ballew, Owen Fowler

Joli Ballew is a technology trainer, network consultant, and professional writer, in the Dallas area. She also writes a column for Microsoft’s Windows Expert Zone. Her experience includes teaching (in both the high school and higher education level), education content consulting, network administrator, PC technician, and technical writing. She earned her MCSE, MCT and A+ certifications in less than 14 months. She is the author of several books, including Windows XP: Do Amazing Things (Microsoft Press).

Owen Fowler is an experienced network technologist, having worked as a networking professional for the past several years in a number of different environments. He currently runs his own consulting business, covering networking and operating system issues.

Dave Field is an experienced author and editor of academic books focused on technical topics, specifically the Microsoft certification tracks. He has participated in an number of projects for Osborne/McGraw-Hill, and now Microsoft Learning. Dave also has a wealth of teaching and training experience in the technical field.
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Last Updated: Thursday, September 28, 2006