This training is set up for delivery to anyone in your organisation who provides support to consumers running Windows 8, or as self-guided training.
|Course modules and videos |
|Module 1: Overview |
This module offers a high-level introduction to Windows 8, including a discussion of the different editions as well as upgrade paths.
Play video .mp4 37.9 MB
|Module 2: Setup |
This module examines the setup process for Windows 8, including a walkthrough of an installation, changes in this release compared with Windows 7 and how to troubleshoot implications of those changes.
Play video .mp4 120 MB*
|Module 3: Activation |
Learn about updates to product activation in Windows 8. Compared to Windows 7, the process and concepts related to activation have been greatly simplified.
Play video .mp4 58.2 MB
|Module 4: Windows user interface |
Windows has been reimagined with a beautiful, fast and fluid design. This module introduces you to the new Windows 8 user interface.
Play video .mp4 171 MB*
|Module 5: Windows Store apps |
With the release of Windows 8, Microsoft introduces the latest generation of apps. Windows Store apps install and run per user, have clearly declared capabilities and are easy to run and remove without affecting the overall system. This module introduces the two categories of Windows Store apps and explains how they work.
Play video .mp4 37.0 MB
|Module 6: Windows Store |
Along with Windows 8, Microsoft introduces the Windows Store. Similar in concept to other app stores, the Windows Store provides a central place to buy and obtain information about apps in Windows 8.
Play video .mp4 45.0 MB
|Module 7: Apps included with Windows 8 |
In order to ensure the best possible experience for new users, the Windows 8 operating system will include several Windows Store apps preinstalled. This module introduces these preinstalled apps.
Play video .mp4 254 MB*
|Module 8: Changes to the desktop |
While the majority of the changes introduced with Windows 8 are focused on the new Windows UI, there are still many changes to the classic desktop experience. They range from UI changes, like the ribbon in Windows Explorer, to the way that the desktop itself is loaded.
Play video .mp4 48.6 MB
|Module 9: Connected Accounts |
Microsoft Windows 8 introduces a new concept called a Connected Account. You can use it to sign in to Windows with your Microsoft Account (formerly known as Windows Live ID) and roam your settings between Windows 8 PCs or seamlessly sign in to Windows Live services and apps.
Play video .mp4 31.2 MB
|Module 10: Startup |
This module discusses some of the changes to startup in Windows 8. This includes hardware support changes that are important to the startup process.
Play video .mp4 36.0 MB
|Module 11: Hardware and devices |
This module offers advice for using your existing hardware to run Windows 8. It also covers the new baseline hardware requirements for receiving the Windows 8 logo.
Play video .mp4 28.0 MB
|Module 12: Storage |
Storage Spaces, a new feature in Windows 8, allows a user to combine several disks into a single pool of storage. This provides for easier management of multiple disks and resiliency against hardware failure.
Play video .mp4 30.1 MB
|Module 13: Virtualisation |
This module provides an overview of Hyper-V in Windows 8. You’ll also get information you can use to answer questions about Virtual PC and Windows XP Mode, which are not supported on Windows 8.
Play video .mp4 45.2 MB
|Module 14: Networking |
This module covers a few of the changes to the networking experience in Windows 8.
Play video .mp4 15.9 MB
|Module 15: Internet Explorer 10 |
Learn what’s new in Internet Explorer 10 on Windows 8. It comes in two different versions: touch-optimised and desktop.
Play video .mp4 95.7 MB*
|Module 16: Updates and maintenance |
This module explores some of the changes in Windows 8 related to PC maintenance, installing updates and other activities.
Play video .mp4 50.6 MB
|Module 17: Recovery and troubleshooting |
Windows 8 includes several new resources for troubleshooting and options for recovering your system from errors or problems. This module explains these new resources.
Play video .mp4 83.3 MB*
|Module 18: Language |
Windows 8 improves the way users add and configure input and display languages. Now there’s a central location for configuring languages, and display languages are available in all editions.
Play video .mp4 27.2 MB
|Module 19: Safety and security |
This module briefly discusses the changes introduced for Windows SmartScreen and Windows Defender in Windows 8.
Play video .mp4 8.4 MB
|Module 20: Media |
This section explores some of the changes to audio and video functionality in Windows 8.
Play video .mp4 13.2 MB
*Due to the size of the video file you will be directed to a page with instructions on how to manage large downloads with the BITS Internet Explorer (IE) plug-in, instead of the video playing directly.
Training in web format .html 129 KB
View the Windows 8 training course materials in an HTML-based training package, viewable using Internet Explorer or another web browser.
Assessments and training slides .zip 53.2 MB
Test your support team’s knowledge with these assessments, which contain questions and answers from each training module. Also, get the slides that are used in the video training.
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