Response PointPhone system for small businesses
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Response Point SP2: The easy to use small business phone system just got easier
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SP2 enhancements improve connectivity -
  • Even Easier to Talk to Colleagues and Customers
  • Better Solutions for Trained Specialists
  • Enhanced Features
Learn more and upgrade - FREE SP2!

Finally, there's a small business phone system designed to meet your needs. Delivered on leading-edge hardware, Microsoft Response Point is innovative phone system software that's easy to use, manage, and grow, helping you save time and money.

Save up to 51% in your phone bills by switching to VoIP

Microsoft Response Point advanced phone system, provides small businesses with up to 50 employees a competitive advantage against bigger rivals, by improving customer contact. Users no longer need complicated textbooks to use advanced call features because Microsoft’s award winning voice recognition software makes it easy to access and use with just one button.

And now, Response Point Service Pack 2 (SP2) combines traditional phone functionality with your computer, such as Outlook integration, heads-up display of incoming calls and availability status helping office and remote workers increase productivity. Response Point SP2 offers the cost-savings of VoIP and advanced call-management functionality – all at lower total-cost of ownership.

Increase call volume and connect to customers smoothly and professionally, on or off the road, from voicemail to-email. Easy.

 

  • Respond quickly to customer needs. Calls are automatically routed to the right person, whether they’re in the office or on the road.
  • Employees don’t have to wait by the phone, and callers receive VIP treatment every time.
  • See caller details with screen pop-ups.
  • Specify callers who can ring you directly, bypassing the receptionist.
  • Integrates with Microsoft Office Outlook contacts easily.
  • Send voicemail to e-mail for easy access.
  • Auto Attendant manages common requests and increased call volume smoothly and professionally.

  • Save thousands with no hidden training fees. Quick setup with no training required.
  • Average PC users can add, manage, and change users with just a few mouse clicks. You can easily access features using only your voice.
  • Easy to use Administrator tool designed with familiar and intuitive Microsoft Windows interface.
  • Complete systems available in affordable bundled kits.
  • Adjust staffing peaks and valleys flexibly.
  • Just add a phone to an Ethernet port and it’s ready to go.

  • Microsoft’s award winning speech recognition software, the same software included in Microsoft Exchange Server 2007, is considered one of the most accurate solutions in the industry.
  • Calls are automatically routed on a VoIP line, to help avoid exorbitant long-distance rates – up to 51% when switching to VoIP!
  • Innovative Auto Attendant manages common requests and handles increased call volume smoothly.
  • Calls are routed to the right person, helping prevent missed opportunities.
  • Just click the Blue Button to transfer calls, access your Office Outlook business contacts and connect with employees and customers

  • Low cost of ownership — add users as your business grows with no additional license fees.
  • Add the services you need when you need them, including voicemail, auto attendant and user software.
  • Phone systems include call management, voicemail, IVR, client assistant, and all necessary administrative tools.
  • Works with both existing Analog POTS phone lines and SIP Trunks (for VOIP).
  • Add and change users quickly and easily.
  • Phone service no longer dependent on location – complete moves without interrupting service.