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Quick Register a New Product

Benefits of Registering

Register your Surface product for quicker access to technical support from Answer Desk and to easily check the status of your warranty. You can also:

  • Enable access to phone or chat support.
  • Request hardware service.
  • Check the status of a service request.
  • Cancel a service request.

Need support? Start here to talk to an Answer Tech by phone or chat.

1. Which product would you like help with?

Choose your product

  • Surface RT

    Surface RT

    The product name is located on the back of the device toward the bottom.

    Select
  • Touch Cover

    Touch Cover

    A keyboard with a smooth surface and pressure-sensitive keys.

    Select
  • Type Cover

    Type Cover

    A slim version of a traditional keyboard with moving keys.

    Select
 
 

2. Choose a topic

 

3. Choose a Support method

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Saturday: 09:00 - 19:00 (UTC)

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Estimated Wait Time: minutes

Answer Techs aren't available now. Please try again during our hours of operation.
Operating hours:
Monday to Friday: 8:00 - 19:00 (UTC)
Saturday: 09:00 - 19:00 (UTC)

Currently unavailable
Please call: +0844 800 24 00

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