Contact Microsoft Assisted Support for Surface

Need support? Start here to talk to a Surface support agent by phone or chat.

1. Which product would you like help with?

Choose your product

  • Surface RT

    Surface RT

    The product name is located on the back of the device toward the bottom.

    Select
  • Surface Pro

    Surface Pro

    The product name is located on the back of the device toward the bottom.

    Select
  • Touch Cover

    Touch Cover

    A keyboard with a smooth surface and pressure-sensitive keys.

    Select
  • Type Cover

    Type Cover

    A slim version of a traditional keyboard with moving keys.

    Select
 
 

2. Choose a topic

 

3. Choose a Support method

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Contact Microsoft Surface Assisted Support

Start a chat

Connect directly with a Surface support agent to solve your issue quickly.

Estimated Wait Time: minutes

Our agents aren't available now. Please try again during our hours of operation.
Operating hours:
Monday to Friday: 09:00 - 21:00 (UTC +8)

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Freephone: 13 20 58

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Start a call

Request an immediate call-back from a Surface support agent to help with your issue.

Estimated Wait Time: minutes

Our agents aren't available now. Please try again during our hours of operation.
Operating hours:
Monday to Friday: 09:00 - 21:00 (UTC +8)

Currently unavailable
Freephone: 13 20 58

Verifying...