The Microsoft Vendor Program (MSVP) has specific criteria that suppliers are required to meet. Suppliers are also evaluated against certain Microsoft business objectives. That's why not every vendor that is referred to the program and that meets the basic criteria is admitted.
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To be part of the program, vendors must meet the criteria outlined here.
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Criteria
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Premier
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Preferred
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Be nominated by CM, VAM, APM, or business owner
- High level of performance
- Specific for the category of good and services
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| Sign an MSVP Agreement or MSVP-compliant contract |
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| Meet a minimal annual spend threshold, or be a top spend vendor per subsidiary (based on premier status and regional exceptions) |
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Be strategically important to Microsoft. Vendors must:
- Be difficult to replace and significantly affect Microsoft business.
- Be critical to the production/shipping/marketing of Microsoft products.
- Be critical in helping Microsoft improve its brand/image.
- Provide a service that directly touches Microsoft customers or partners.
- Provide key products or services to the Microsoft IT infrastructure.
- Represent a strategic alliance with Microsoft.
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| Offer preferred pricing to Microsoft |
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Premier vendors are the featured vendor by category in the e-procurement system that is used by Microsoft employees. In some cases, a vendor may be the sole supplier in a category. Some categories of goods or services may not have a vendor at the MSVP Premier level. Premier vendors make up no more than the top 20 percent of the Microsoft vendor base.
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When a vendor joins the Microsoft Vendor Program, the vendor becomes eligible for program benefits, which Microsoft may modify over time. The following table outlines the current MSVP benefits.
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Microsoft annually recognizes vendors that consistently provide an outstanding level of service and quality through the MSVP Excellence Awards Program.
The award categories are:
- Vendor of the Year
- Value Excellence
- Quality Excellence
- Service Excellence
- Diversity Excellence
- Technology Excellence
- Environmental Excellence
All nominations are submitted by the Category Manager (CM) and Vendor Account Manager (VAM) by using an official entry form. Vendors cannot nominate themselves. An award selection committee then determines the winners, which are announced and awarded at the MSVP Annual Vendor Summit each year.
In 2009, Microsoft issued seven MSVP Excellence Awards to key vendors whose performance over the past year demonstrated exceptional commitment and service.
Vendor of the Year Award: Compass Group, North American Division
Among other contributions, Compass Group provides Microsoft with hospitality and facilities management services in nine countries spanning three continents. In North America alone, the Compass Group provides food service for 9 million people each year, manages 9 conference spaces in Silicon Valley and 141 in the Puget Sound region, manages audiovisual (AV) services, and provides design recommendations for new AV-related construction projects and facility upgrades.
Diversity Award: Corona Wright
Corona Wright managed the expansion of Microsoft's North Campus garage in Redmond, Washington. The expansion involved the addition of two new parking levels that matched the previous construction, and a challenging fire alarm retrofit during the U.S. Thanksgiving holiday weekend. Corona Wright completed the project on time, under budget, and without complaints from Microsoft employees.
Environmental Award: DB Engineering
DB Engineering designed and created a scalable cooling model for a large off-site test facility, worked closely with the site engineers to fine-tune the design, and ensured its compliance with multiple air handler suppliers.
Service Award: GLY Construction
GLY Construction provided pre-construction and construction services for building Microsoft’s 2.74 million square-foot West Campus in Redmond, Washington. The project involved demolishing several existing structures and building a 4,600-car underground parking garage (1.6 million square feet). As part of this project, GLY built soccer fields, ballparks, water features, and a three-building Commons complex featuring space for 20 food and retail vendors and four training rooms (140,000 square feet). In addition, GLY built four buildings (1 million square feet) to accommodate office space for 4,000 Microsoft employees and multiple hardware and software labs.
Technology Award: Compass Group, North American Division
In partnership with original equipment manufacturers (OEMs), Compass Group developed design guidelines that helped Microsoft realize US$2.7 million in capital savings, improve its software, and increase the quality of OEM products.
Quality Award: Crispin Porter & Bogusky LLC
Crispin Porter & Bogusky LLC created and executed the multimedia "I'm a PC" advertising campaign, which included content for television, the Web, and billboards, as well as user‐generated content.
Value Award: Hitachi Global Storage Technologies (Hitachi GST)
Hitachi GST helped the Xbox team meet its holiday goal by overcoming a shortage of components integral to the Xbox console and by developing processes and systems to manage the quality of the Xbox product. Additionally, Hitachi GST provided an equitable financial solution for the Fiscal Year 2009 holiday season to help meet Microsoft's demanding production schedule, while providing financial incentives to contractors for meeting that schedule.
2008 Excellence Award Winners
- Vendor of the Year: Lionbridge Technologies Inc.
- Diversity: Marriott International Inc.
- Environmental: Grubb & Ellis Co. and Compass Group PLC.
- Service: CRG Events
- Technology: Toshiba America Inc.
- Quality: MV Transportation Inc.
- Value: Revonet Inc.
2007 Excellence Award Winners
- Vendor of the Year: Grubb & Ellis Management Services
- Quality: MV Transportation
- Service: LCJ EEIG
- Technology: HP
- Value: Infineon Technologies
- Diversity: Kelly Services
2006 Excellence Award Winners
- Vendor of the Year: Trammel Crow
- Quality: GE Plastics
- Service: Taylor Nelson Sofres
- Technology: MRM Partners Worldwide
- Value: Milligan Events
2005 Excellence Award Winners
- Vendor of the Year: JVC Disc America
- Diversity: Grubb & Ellis Co.
- Quality: Carlyle Inc.
- Service: Foxlink International Inc.
- Technology: comScore SurveySite
- Value: Philips Optical Storage
2004 Excellence Award Winners
- Vendor of the Year: Delta Electronics Inc. Power System Business Group
- Diversity: Dell
- Quality: Level 3 Communications, Inc.
- Service: Harte-Hanks Response Management
- Technology: SurveySite Inc.
- Value: Freeman Companies
2003 Excellence Award Winners
- Vendor of the Year: Flextronics International Ltd.
- Diversity: Compass Group and Thompson Hospitality
- Quality: Arvato Services Inc.
- Service: Excell Data Corp.
- Technology: Toshiba America Information Systems
- Value: Samsung Electronics Co. Ltd. (Optical Media Solutions Division)
Note Only MSVP premier and preferred vendors in North America and selected regions are currently eligible for these awards.
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