Success stories: Learn from other NGOs about how they are using technology to lower costs, improve effectiveness, and enable more meaningful services to the communities they serve.

Success stories

Learn from other NGOs about how they are using technology to lower costs, improve effectiveness, and enable more meaningful services to the communities they serve.

Format
Organizational need

Aviation Sans Frontières

France
www.asf-fr.org

For more than 25 years, Aviation Sans Frontières (ASF) has conducted humanitarian missions to help the most destitute people in the heart of developing countries. A donation from Microsoft enabled ASF to advance from a paper-based business management system to digital system, which helps them assist more people in critical situations.

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Aviation Sans Frontières Case Study (PDF 373 KB)

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ChildServ

United States
childserv.org

ChildServ moved from an open source solution to a familiar Microsoft solution, which improved efficiency, reduced support requirements, and made it easier for employees to learn how to use the solution.

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ChildServ Case Study (PDF 276 KB)

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Dierenopvangcentrum Amsterdam

Amsterdam
dierenasielamsterdam.nl

Outdated systems at Amsterdam's largest animal shelter increased organizational inefficiencies. Dierenopvangcentrum Amsterdam (DOA) was able to transform its operations to benefit customers, donors, and some special animals.

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Dierenopvangcentrum Amsterdam Case Study (PDF 373 KB)

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Easter Seals Massachusetts

United States
ma.easterseals.com

Easter Seals Massachusetts is using technology to improve communications, collaboration, and productivity across 100 locations in Massachusetts.

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Easter Seals Massachusetts Case Study (PDF 272 KB)

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Fantsuam Foundation

Nigeria
fantsuam.org

With Microsoft support, the Fantsuam Foundation is providing free Internet access to rural communities, getting better performance and increased reliability from their computers, and making more informed decisions with micro-finance.

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Fantsuam Foundation Case Study (PDF 272 KB)

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INTEGRA

Spain
fundacionintegra.org

The Integra Foundation was having difficulty managing a high volume of requests for assistance. After receiving a software donation from Microsoft, the foundation has seen a significant improvement in its ability to serve the public more efficiently.

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Integra Foundation Case Study (PDF 272 KB)

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National Library of the Udmurt Republic

Russia

Technology enabled the National Library of the Udmurt Republic to expand its reach and enable technology training for as many patrons in four months as it did in the prior two and one-half years, while reducing costs, increasing quality of information, and developing revenue-producing services.

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National Library of the Udmurt Republic Case Study (PDF 272 KB)

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Persona i Valors Foundation

Spain
http://www.sinergia.org

As a foundation in its early stages, efficient use of resources was critical to the sustainability of the Foundation's work. Receiving a software donation from Microsoft not only allowed them to work more efficiently but also to invest more of their resources into their social programs.

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Persona i Valors Foundation Case Study (PDF 272 KB)

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Royal National Institute for the Blind

United Kingdom
rnib.org.uk

The Royal National Institute for the Blind uses software to keep their operations running smoothly and securely, allowing them to focus on creating technology that helps people who are blind and partially sighted read.

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Royal National Institute for the Blind Case Study (WMV 8.14 MB)

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San Francisco Conservation Corps

United States
sfcc.org

San Francisco Conservation Corps (SFCC), one of the first urban youth corps organizations in the world, suffered from outdated and non-standardized software. Their new solution has improved all aspects of their operations.

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San Francisco Conservation Corps Case Study (PDF 272 KB)

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Seattle Art Museum

United States
seattleartmuseum.org

The Seattle Art Museum uses Microsoft software to create a stable and secure network between multiple locations and to enrich the experience for their one million visitors each year.

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Seattle Art Museum Case Study (WMV 17.81 MB)

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Society for Physically Disabled

Singapore
spd.org.sg

Society for Physically Disabled (SPD) uses Microsoft Exchange Server 2003 to coordinate staff information and communications. In addition, the staff members use Exchange Server to disseminate training materials and communications to trainees with disabilities.

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Society for Physically Disabled Case Study (PDF 369 KB)

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Boys and Girls Club

United States
positiveplace.org

The Boys and Girls Club of King County uses Microsoft Exchange Server to communicate and collaborate with their 30,000 members and to enhance the experience of children at clubs across the United States.

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Boys and Girls Club Case Study (WMV 16.65 MB)

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CISV

United Kingdom
cisv.org

CISV, an international peace organization, uses Microsoft Office SharePoint Server 2007 to communicate and collaborate with 4,000 volunteers in 65 countries to create international summer camps for children.

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CISV Case Study (WMV 10.9 MB)

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Earth Day

Canada
earthday.ca

Earth Day Canada facilitates environmental action and change. As part of this mission, the organization established online tools to help individuals and communities throughout Canada take action to reduce their environmental footprint.

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Earth Day Canada Case Study (PDF 369 KB)

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Interplast (Resurge)

United States
resurge.org

A strong infrastructure, including unified communications and collaboration tools, has allowed Interplast to make significant improvements to its global network.

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Interplast Case Study (PDF 369 KB)

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Nationwide Support Center for Students with Disabilities

Japan

Through a grant provided under the Microsoft NPO Support Program in Japan, the center built a system that enabled universities to respond to surveys over the Internet. This became a rich source of information for the University and College Guidebook for Students with Disabilities in Japan.

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Nationwide Support Center for Students with Disabilities Case Study (PDF 369 KB)

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Pakistan Village Development Program

Pakistan

Using outdated and pirated software limited the effectiveness of this NGO. By taking advantage of the latest technology, Pakistan's poor and impoverished are being heard.

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Pakistan Village Development Program Case Study (PDF 369 KB)

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Save the Children

Denmark
redbarnet.dk

Save the Children has recently received a software donation from Microsoft, which has enabled Save the Children Denmark to increase their effectiveness and keep administration expenses low.

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Save the Children Case Study (PDF 369 KB)

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The Foundation for Spastic Children of Turkey (Turkiye Spastik Cocuklar Vakfi)

Turkey
tscv.org.tr

The foundation is using technology to connect their offices, improve project collaboration, and automate data management so that they can more effectively train people with disabilities to improve their employment opportunities.

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The Foundation for Spastic Children of Turkey Case Study (PDF 369 KB)

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Trust for the Americas

United States
trustfortheamericas.org

With support from Microsoft, the Trust was able to transform its internal processes and increase its external presence. Relations with donors and partners have been strengthened, and people throughout Latin America are now receiving much-needed specialized training.

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Trust for the Americas Case Study (PDF 369 KB)

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World Learning (worldlearning.org)

United States
worldlearning.org

World Learning has operations in 77 countries. By moving their disparate open source messaging systems to Microsoft Office Outlook and Microsoft Exchange Server, they reduced costs, increased reliability, and improved customer support.

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World Learning Case Study (PDF 369 KB)

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Youth Association for Habitat

Turkey
youthforhab.org.tr

Youth Association for Habitat is using custom curricula to increase the technology literacy of youth in Turkey, and using software to enable online networking to encourage greater youth participation in government processes.

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Youth Association for Habitat Case Study (PDF 369 KB)

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Foundation for Disabled People (Fiziksel Engelliler Vakfı)

Turkey
fev.org.tr

Foundation for Disabled People provides a central source for information about disabilities and uses technology to better serve people with disabilities by creating employment opportunities.

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Foundation for Disabled People Case Study (PDF 369 KB)

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JobStart

Canada
jobstart-cawl.org

A long-running successful Canadian employment agency, JobStart undertook an evaluation process to ensure continued service excellence and simplify how students access and share information in their training programs. With help from Microsoft, the agency was able to implement interactive software that has transformed the way its instructors interact with students.

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JobStart Case Study (PDF 369 KB)

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Laurencetown, Lenaderg, and Tullylish (LLT) Community Association

Ireland

With limited resources, the LLT Community Association used Microsoft technology to initiate a much-anticipated youth program in its community center, providing children with greater opportunities.

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Laurencetown, Lenaderg, and Tullylish (LLT) Community Association Case Study (PDF 369 KB)

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LOSEV â€" Foundation for Children with Leukemia

Turkey
losev.org.tr

LOSEV is helping children with Leukemia learn technology skills to help improve their social and economic quality of life. The foundation is also developing a digital network so children with Leukemia can communicate with each other around the world.

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Losev Foundation for Children with Leukemia Case Study (PDF 369 KB)

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Open Doors

Poland
otwartedrzwi.pl

People with disabilities and people who are socially excluded are receiving computer and software training to enhance their employment opportunities in post-Communist Poland.

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Open Doors Case Study (WMV 21.89 MB)

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Women in Technology

United States
witmena.org

To develop a strong base of women who have vital IT and professional skills thus enabling them to gain access to new careers required deployment of a high-quality, well-known IT training program. The Microsoft Unlimited Potential Curriculum fit the bill perfectly.

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Women in Technology Case Study (PDF 369 KB)

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42nd Street Charity

United Kingdom
fortysecondstreet.org.uk

By strengthening its IT systems and software infrastructure, 42nd Street has achieved substantial cost savings and can spend more time focusing on its mission of saving lives.

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42nd Street Charity Case Study (PDF 369 KB)

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ABZ Austria

Austria
abzaustria.at

This equal-rights organization uses Microsoft Dynamics CRM 4.0 software to manage contacts and connections as they fight for gender equality in employment opportunities in Austria.

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ABZ Austria Case Study (WMV 9.55 MB)

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Child Rights and You

India
america.cry.org

Child Rights and You (CRY), one of India's largest nonprofit organizations focusing on child rights, used software donated by Microsoft to improve organizational efficiency and lower costs.

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Child Rights and You Case Study (PDF 369 KB)

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CRIT System

Mexico
teleton.org

The CRIT System Mexico is now able to offer improved service to the community, thanks to its IT system designed to manage, store, and shareâ€"securely and onlineâ€"patient-related data, and provide access to various users from Teletón system.

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CRIT System Case Study (PDF 369 KB)

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Egyptian Food Bank

Egypt
egyptianfoodbank.com

By implementing Microsoft technology solutions, this food bank significantly increased productivity and improved decision-making and management of donors, beneficiaries, and volunteers to better serve Egyptian people who are living in poverty.

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Egyptian Food Bank Case Study (PDF 369 KB)

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Misr el Kheir

Egypt

With a software donation from Microsoft, Misr el Kheir has been able to automate and simplify its financial cycle, get results more quickly, track its projects efficiently, and manage its diverse sets of data more effectively.

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Misr el Kheir Case Study (PDF 369 KB)

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Shedd Aquarium

United States
sheddaquarium.org

Disparate IT systems were causing duplication of work. Microsoft technology provided an easy way to record animal health information from anywhere in the facility, and resulted in significant productivity gains.

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Shedd Aquarium Case Study (PDF 369 KB)

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