Benefits & Support
The right software is just one part of improving your organization's efficiency
and effectiveness. Support, training, and tools can help you evaluate your technology
needs and get the most out of your software.
Grant Benefits and Support
Microsoft software donations include several valuable benefits (referred to as Software
Assurance benefits) to help you get the greatest value from your software. After
your organization is awarded a grant from the Microsoft Software Donation Program,
you are entitled to access benefits for a period of two years from the date of your
donation. These Software Assurance benefits apply to donations received directly
from Microsoft or via our nonprofit software donation partner, TechSoup Global.
Software Assurance Benefits
Benefits currently included are: New Product Versions (License Upgrades), Windows
8 Enterprise, License Mobility, Windows Virtual Desktop Access, Windows RT Companion
VDA Rights, Windows To Go Use Rights, Windows Roaming Use Rights, Windows Thin PC,
Office Roaming Use Rights, TechNet Benefits, Office Multi-Language Packs, Microsoft
E-Learning Courses, Home Use Program, Cold Backups for Disaster Recovery.
Two benefits not included are: Extended Hotfix Support and 24x7 Problem Resolution
Support. More detailed information can be found in the
Software Assurance Benefits Chart. Donated licenses fall under the Open
License column.
Information about each of these benefits can be found on the Microsoft Volume Licensing
Software Assurance site. Here are direct links to a few of the most popular benefits:
Microsoft E-Learning
Gain access to self-paced, interactive training that is developed by Microsoft experts.
Your software benefits must be activated before you can access and use Microsoft
E-Learning.
End-User Training
Home Use Program
Your employees can obtain a licensed copy of most Microsoft Office desktop programs,
which they can install and use on a home computer.
Home Use Program
New Version Rights
Upgrade to the latest version of any software that is included in your grant if
a new version is made available within two years of your grant date.
New Product Versions
TechSoup Global Learning Center
TechSoup.org's how-to articles, worksheets, and product comparisons are written
for all levels of technical expertise and all sizes of nonprofit and social benefit
organizations.
Find More
Support from TechSoup Global