2014 Citizenship Report

Read about Microsoft’s citizenship commitments and our performance meeting them. Download the report now.

Download Citizenship Report

Global Reporting Initiative G4 Index

Citizenship Report Archive

Our Commitment to Citizenship

"Our customers and society expect us to maximize the value of technology while also preserving the values that are timeless. Microsoft’s commitments to corporate citizenship help us meet these expectations."

—Satya Nadella, CEO

Microsoft reports annually on our citizenship priorities, commitments, and performance. The Microsoft 2014 Citizenship Report details Microsoft’s work during the last fiscal year to serve globally the needs of communities and fulfill our responsibilities to the public.

Report Highlights

Ethical Business Conduct and Governance


More than 99 percent of Microsoft employees completed annual training on our Standards of Business Conduct, which is available globally in 17 languages.

The Board of Directors appointed an independent Chairman, John Thompson, coincident with Satya Nadella's appointment as Chief Executive Officer.

Serving Communities


Microsoft's total annual giving surpassed $1 billion for the first time, with cash donations of $119 million and in-kind donations worth $948.6 million.

The Microsoft YouthSpark Initiative is on track to surpass our goal of creating opportunities for 300 million youth over three years, having created opportunities for 227 million youth to date, including 124 million in FY14.

We launched Office 365 for Nonprofits in 92 countries around the world, providing $55 million worth of Office 365 subscriptions to nearly 11,500 nonprofits globally.

Responsible Sourcing


In FY14, we completed 217 third-party audits and Microsoft assessments of 131 Tier 1 and high- and medium-risk Tier 2 hardware suppliers. Critical/serious nonconformance findings are detailed in this report. In all of these instances, the suppliers instituted corrective action plans that were approved by Microsoft, and follow-up audits confirmed that the suppliers were implementing the corrective action plans.

We also expanded our work with our hardware suppliers to build their capabilities on environmental health and safety management and to improve factory workers' living environments.

Microsoft began to screen our non-hardware suppliers against 23 different ethical, social, and environmental risks by country and by commodity category and to roll out new assurance requirements for the suppliers found to pose the highest risks.

Total Microsoft Giving1

1Totals are rounded to the nearest million.

Human Rights


We instituted new privacy and data security measures including expanding our use of encryption across our services, providing choice and transparency on data location, and strengthening legal protections for customers. We fought for and won the right to increase our disclosure on the volume of national security orders for customer data that we receive from the US government.

Microsoft completed the Global Network Initiative (GNI) Phase III Assessment, conducted by an independent assessor, and the GNI Board determined that Microsoft is compliant with the GNI Principles on Freedom of Expression and Privacy.

Environmental Sustainability


We met our carbon neutrality commitment through internal efficiency projects, the purchase of more than 3 billion kilowatt hours (kWh) of renewable energy (equivalent to 100 percent of our global electricity use), and a carbon offset project portfolio representing more than 600,000 metric tons of carbon dioxide (CO2) emissions.

We achieved our goal that all new datacenters have an average 1.125 Power Usage Effectiveness (PUE), which is one-third less than the industry average datacenter PUE of 1.7.

Our People


Eighty-six percent of employees polled said they would recommend Microsoft as a great place to work.

The percentage of women in our global workforce grew from 24 to 28 percent and the number of Microsoft senior executive women and minorities increased from 36 to 48.

Employee Giving and Company Match Donations

You can download the report here to read about how our citizenship commitments and actions continue to make significant contributions to business and society, and support our mission to empower people and organizations throughout the world to realize their full potential.