Law Enforcement Requests Report

Microsoft receives legal demands for customer data from law enforcement agencies around the world. In March 2013, as part of our commitment to increased transparency, Microsoft began publishing details of the number of demands we receive each year in our Law Enforcement Requests Report and clear documentation of our established practices in responding to government legal demands for customer data.

We update this report every six months, and each report includes the number of demands we receive and the number of accounts or identifiers that may be affected by these demands. We also provide details on the number of demands we complied with and, if we complied, whether we provided content or non-content data.

This Law Enforcement Requests Report is focused only on law enforcement requests. In early 2014, we received permission to begin publishing data about the number of legal demands we receive from the U.S. Government pursuant to national security laws. Our most recent report on these requests can be found here, and like the Law Enforcement Requests Report, will be updated every six months. We publish this information to help customers understand the clear principles Microsoft follows in responding to legal demands for customer data. We believe that our customers deserve and need to understand our policies, and the extent to which law enforcement requests impact our users. We also believe that that this kind of increased transparency may help advocates and policymakers better arrive at an appropriate balance between public safety and customer privacy.

About Microsoft’s response process
Expand

Country Grid

2014 (JAN-JUN)
2013 (JUL-DEC)
2013 (JAN-JUN)
AllArgentinaArmeniaAustraliaAustriaBelarusBelgiumBrazil
British Virgin IslandsBulgariaCanadaChileChinaColombiaCosta RicaCroatia
CyprusCzech RepublicDenmarkDominican RepublicEcuadorEgyptEl SalvadorEstonia
FinlandFranceFrench PolynesiaFrench Southern TerritoriesGermanyGreeceHong KongHungary
IcelandIndiaIrelandIsraelItalyJapanKoreaLatvia
LiechtensteinLithuaniaLuxembourgMalaysiaMaltaMexicoMoldovaMonaco
MontenegroNetherlandsNew ZealandNorwayPakistanPanamaParaguayPeru
PolandPortugalPuerto RicoQatarRussiaRussian FederationSierra LeoneSingapore
SlovakiaSloveniaSouth AfricaSouth KoreaSpainSwedenSwitzerlandTaiwan
ThailandTrinidad and TobagoTurkeyUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguay
Venezuela

NOTE - Country tile in grey color represents data is not available

MICROSOFT
REQUESTSDISCLOSURES

SKYPE
REQUESTSDISCLOSURESNO DATA AVAILABLE

In early 2014, Turkey modified its laws governing law enforcement access to non-content information from electronic communications service providers. For a brief period following those modifications, a number of requests were submitted to Microsoft pursuant to the previous legal standard. Those requests were returned to the requesting agency, and no customer data was disclosed. Because those requests were returned and not logged into our system, they are not included in this report.

Law Enforcement Requests Report FAQ
Expand all Expand all
Which Microsoft Services are included in this report?
Expand
How many Microsoft users were impacted by law enforcement requests?
Expand
How many times did Microsoft disclose the content of customer communications or data storage to law enforcement?
Expand
What services are subject to law enforcement requests?
Expand
What is the difference between a consumer and an enterprise customer?
Expand
What are content and non-content data?
Expand
What should Microsoft customers take away from this data disclosure?
Expand
Did Microsoft ever challenge a law enforcement request?
Expand
Does the data include any legal demands that may have been issued pursuant to U.S. national security orders (e.g. FISA Orders and FISA Directives)?
Expand
Does Microsoft have a program to disclose information in response to imminent emergencies?
Expand
How many enterprise cloud customers were impacted by law enforcement requests?
Expand

Download PDF

Download XLS

U.S. National Security Orders

Environmental sustainability

Citizenship Reporting

Our Citizenship mission is to serve globally the needs of communities and fulfill our responsibilities to the public.

Human rights

Human Rights

Our commitment to respect fundamental rights reflects our company mission to help people and businesses throughout the world.

Responsible sourcing

Responsible Sourcing

We hold the thousands of suppliers we use around the world to the same high standards of Citizenship that we maintain internally.