How technology can help.
Technology can help save lives by making communication and collaboration
faster, easier, and more comprehensive.
Plan ahead. There are a number
of steps people and organizations can take to safeguard against the impacts of natural
disasters and technology can help.
HelpBridge, a mobile app for Android, iOS, and Windows Phone
can help you get help, give help, and connect with others during a disaster. Download
the app and get your contacts set up in advance of a disaster.
With SkyDrive for Windows or Mac, you can keep mementos like digital photos or important
documents like insurance policies in sync with SkyDrive.com. SkyDrive also offers
a safe location to store your family emergency response plan which can be accessed
from any PC or smartphone if your computer is not available.
If you already have a Hotmail, Messenger or Xbox account, you already have SkyDrive.
If not, you can easily sign up using your existing email address by logging in at
In time of. When a natural
disaster impacts you or your organization unexpectedly, Microsoft has prepared targeted
solution offerings that can potentially help at times of disaster.
Cloud services allow response organizations to overcome local infrastructure disruptions
and rapidly deliver scale during response.
Following Superstorm Sandy in 2012, Windows Azure services supported communications
and provided scaled capacity for public sector organizations responding to the disaster.
Responder to Community Communication
Communication technologies strengthen partnerships between responders and citizens
during response efforts.
In response to the 2011 Joplin tornado, the Missouri Medical Team used the portal
to quickly disseminate information to the Joplin community about how to receive
emergency medical care and access other relief services.
Data gathered through distributed collaboration technologies and analyzed via the
cloud enable individuals and volunteer communities to support the activities of
responders on the ground.
During the 2010 earthquake in Haiti, analysts provided intelligence reports that
saved valuable time and network bandwidth for search & rescue teams on the ground.
Mobile apps such as HelpBridge offer
a quick way to connect with multiple people, get help, and give help through volunteering
or monetary or goods donations. Microsoft online properties and its social media
channels showcase further ways people can quickly get connected to disaster-related
resources and information.
In response to Superstorm Sandy in 2012, Microsoft partnered with The Aidmatrix Foundation
to launch online its pilot program – Notes from the Ground – a system that enables
relief organization to share stories and highlight in-kind needs during disasters
so the public can be more informed and empowered in their giving.
Mapping tools and imagery, weather feeds, and other contextualized data enhance
response analysis and planning.
In response to the 2011 tsunami in Japan, rolling-blackout schedules, radiation readings,
and evacuation routes were published on maps for the local community.
Business to Community Assistance
Public-facing portals and back-end management applications can broadcast disaster-related
information, and display outstanding needs in impacted areas.
Following the 2011 Christchurch earthquake and flooding in Australia, Microsoft helped
create a CRM system for the government to display assistance available to the public
from private sector companies.
Assessment and Consulting Services
Microsoft can provide IT expertise to support applications, troubleshoot issues,
and make recommendations to ensure that tools are performing at the peak levels
needed during disaster response.
Following the 2010 Haiti earthquake, Microsoft provided IT expertise to key DHS agencies
to support the response mission.
Access to connectivity in the impacted area can enable responders to do their work,
and can also provide a lifeline to allow displaced citizens to reconnect with loved
Large parts of Chile were devastated by an 8.8-magnitude earthquake that struck the
coast of Chile in February 2010, leaving people without basic services including
water, electricity, gas and telephone access. With the support of its partners,
Microsoft helped provide infrastructure to reconnect the affected areas, and in
collaboration with the Chilean government mobile information centers were delivered
to the affected regions.