CPE White Paper: Increasing the Satisfaction of Microsoft Customers and Partners
Learn more about the history of CPE at Microsoft and current broad CPE efforts.
How Microsoft Listens and Responds to Customers
Find out more about how we use feedback from our global satisfaction survey and other listening systems to improve customer experiences with our products and services.
Listen and Respond
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Executive Memo: Connecting with Customers
By Steve Ballmer, Chief Executive Officer, Microsoft Corporation Published: October 2, 2002
Microsoft Fix it
Microsoft customers told us they wanted more self-help support options. The new "Fix it" button helps customers diagnose and fix PC problems with the click of a button.
Learn more about Microsoft Fix it
Customer Case Studies
Review case studies to see how other customers are optimizing their Microsoft experience. Search by industry or organization, or search on keywords such as "cost savings."
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