Microsoft Hardware Warranty Information

Welcome to the Microsoft Hardware Warranty information page. Here you can find the Limited Warranty that covers firmware only hardware products (i.e. these products do not require software updates). For general product information, read the Microsoft Product Guide.

Download the following:

  • Universal Limited Warranty PDF
  • Surface Dial, Surface Mouse, Microsoft Modern Mouse, Surface Keyboard, Surface Ergonomic Keyboard, Microsoft Modern Keyboard with Fingerprint ID, Surface Keyboard with Fingerprint ID, Surface Arc Mouse PDF
For Surface Accessories warranty info go to https://surface.com/warranty
For Xbox One Support and Warranty info go to http://support.xbox.com/en-CA/browse/xbox-one/warranties-and-repair
For Xbox 360 Support and Warranty info go to http://support.xbox.com/en-ca/browse/xbox-360/repair