Product Support: Mice

Pair Microsoft Arc Mouse

Before You Begin

  • Make sure your Surface or Windows 10 PC is Bluetooth 4.0 Compatible. Microsoft Arc Mouse requires Windows 10 on a Bluetooth 4.0 Host to connect. If you are unsure whether or not your Host is Bluetooth 4.0 compatible, you may need to work with your Original Equipment Manufacturer.
  • Make sure Bluetooth is Turned On. If Bluetooth is turned off, Microsoft Arc Mouse will not be able to be seen by your Host PC. To verify this follow the below steps.

    Step 1: Click on the Action Center icon located on the bottom right of your screen, to the right of the time and date.

    Step 2: Locate the Bluetooth Tile and verify that it is highlighted or enabled. If you do not see the Bluetooth Tile.

    Tip! You may need to click on Expand in Action Center to see additional options.

  • Make sure Airplane Mode is Turned Off. Airplane Mode disconnects you from any network and disables your Host PCs ability to connect to Bluetooth devices, or Wireless Networks. To verify that Airplane Mode is turned off, follow the below steps:

    Step 1: Click on the Action Center icon located on the bottom right of your screen, to the right of the time and date.

    Step 2: Locate the Airplane Mode Tile and verify that it is disabled. If you do not see the Airplane Mode, you may need to click on Expand to see additional options.

Pair Microsoft Arc Mouse

Step 1: On the bottom of Microsoft Arc Mouse, press and hold the pairing button until the LED light begins to blink.

Step 2: On your Surface or Windows 10 PC, go to Start , and then select Settings > Devices > Bluetooth & Other Devices > Add Bluetooth or Other Device > Bluetooth

Step 3: Tap or click on “Microsoft Arc Mouse” in the list of Bluetooth devices.

Step 4: Tap or click on “Pair”. Microsoft Arc Mouse will begin to install.


Having issues pairing Microsoft Arc Mouse? Try Troubleshooting Microsoft Arc Mouse.