Compare Client Access Licenses
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Access Right*
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ESS CAL
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Limited CAL
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Full CAL
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Named User Access to Microsoft Dynamics CRM.
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Create and update data within Accounts, Contacts,
Cases, Leads, Activities, Custom Entities through Web Service API.
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Access CRM through provided
Microsoft Dynamics CRM
Clients (Outlook, Web, Mobile).
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Read all CRM data and Run reports through
Microsoft Dynamics CRM Clients.
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Create and Update Account, Contact, Lead, Case, and Activity records through CRM Clients.
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Append activities and notes to Custom Entities through CRM Clients.
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Create and Update all Standard and Custom Entity data through CRM Clients.
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Create and Update Business Reports and Intelligence in CRM Clients.
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Create and Update Business Processes / Use Dialogs through CRM Clients.
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Administer and Customize Microsoft Dynamics CRM.
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*Refer to Microsoft Dynamics CRM 2011 pricing and licensing guide for a complete list of use rights.
