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New York-Presbyterian Raises the Bar in Patient Care with Amalga and HealthVault

With the connection of Amalga, which aggregates data across the New York-Presbyterian enterprise, and HealthVault, which allows patients to aggregate and share their data across the healthcare ecosystem, Microsoft has provided a unique opportunity for us to put our patients first by giving them their medical data, and to empower them to manage their healthcare.
- Aurelia Boyer RN, Chief Information Officer, New York-Presbyterian

Customer Story

Putting Patients First

Watch how New York-Presbyterian is raising the bar in patient care with Amalga UIS and HealthVault.
Watch how New York-Presbyterian is raising the bar in patient care with Amalga UIS and HealthVault.
Healthcare providers often focus on the surgery as the main event in treating patients, but their care in the operating room is just one step in the process. While we tend to think of the surgeon as the leading role, at New York-Presbyterian (NYP), the lead is played by the patient, with a large supporting cast that includes family members, primary care physician, medicine and surgery specialists, anesthesiologists, physician assistants, nurse practitioners, assisted-living staff, and so on.

As part of its “patient-first” philosophy, NYP has embarked on a journey through unchartered territory to improve the quality of care for these patients, their outcomes, and their experience with the hospital, from preregistration to discharge, by launching a patient-centered health portal, myNYP.org.
The core of the journey is electronic information—not simply implementing an electronic medical record (EMR), which NYP has already done, but taking the next step beyond the EMR by connecting and providing a new depth of information to clinicians and the patients themselves—empowering every member of the team to make decisions and take action with more insight, intelligence, and confidence.
The result is that doctors, nurses, the patient, and the patient’s family can do things they haven’t been able to do before throughout the care process of the patient—improving the quality of care, outcomes, and the patient-family experience.
While NYP is at the beginning of the journey, what it has accomplished to date sets a new bar in the industry. At NYP, it’s not about implementing an EMR system. It’s about putting patients first and improving their experience and care, using the latest advances in health IT to get there. myNYP.org represents the first step of the journey to create a completely connected health system from hospital to community, with the patient at the center.