 Amalga HIS Patient ManagementComprehensive process workflow and information capture create a seamless experience for patients
From the time patients arrive at a hospital or outpatient site, an organization must manage thousands of details related to billing, resources, and patient care. Miscommunication and delays in sharing patient information across the organization can result in longer lengths of stay, poor patient satisfaction, and even partial insurance claim denials. |
| Microsoft Amalga Hospital Information System (HIS) 2009 includes a fully integrated Patient Management system that helps hospitals provide seamless patient experiences at every point during a patient’s visit, from admissions, to inpatient stays and discharges, to outpatient visits and follow-up care. Amalga HIS Patient Management offers tools for: | Registration and admission, including comprehensive patient demographics and support for scanned paper documents. Patient appointments, leveraging a robust enterprise scheduling engine. Ward and clinic management, featuring configurable, task-driven patient workflow and centralized management of patient queues. Call queues that ensure services are delivered to patients in a timely fashion. Discharge, reporting, and follow-up care based on a Discharge Planning Workbench.
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| Designed to drive throughput for international hospitals | Designed for large, complex, global hospital operations, Amalga HIS Patient Management enables smooth, efficient patient care from end to end. Benefits include: | Higher throughput. Amalga HIS Patient Management drives throughput by automating workflow and consolidating rich patient data and sophisticated, flexible workflow in a single system. The efficiencies created through streamlined admissions, tightly managed scheduling and resourcing, automated work queues, and thorough discharge planning result in higher staff productivity and shorter lengths of stay. Flexibility for global organizations. Designed expressly for hospitals treating international patient populations, Amalga HIS Patient Management is highly configurable, with user-defined information capture, workflow, rules, and parameters, supporting the way individual hospitals work. Faster discharges for more successful claims. Delays in discharges, typically due to missing information or scheduling conflicts, are a leading cause of partial insurance claim denials. For facilities whose patients largely rely on third-party payer coverage, expedited discharge processing results in better financial results. More informed decision making. The inclusion of scanned paper documents creates a complete electronic medical record, supporting higher accuracy and better care decisions. Highly secure patient data. The system features restricted, role-based access to patient data, protecting the privacy of patients.
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|  | | | | | Patient Search
 A powerful patient search algorithm enables searches by partial name or number, caregiver, demographics, ID number, or other flexible variables. Bar-code scanning and scanning of national ID smart cards also enables fast calls of patient records. |
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| | Flexible Registration and Comprehensive Demographics
 A comprehensive Master Patient Index allows the capture and permanent storage of robust contact, identification, insurance, and demographics information about each new patient. The system alerts admissions staff to duplicate records and supports scanning and electronic storage of hard-copy information, such as identification cards or insurance forms. An intuitive, intelligent bed finder permits reservations of beds based on demographics and patient preference, while outpatient registration automatically allocates rooms and doctors based on specialty. |
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| | Inpatient Management
 Amalga HIS Patient Management features configurable, task-driven patient workflow and ward management that permits oversight and management of bed assignments and resources. A custom Visit Score Card can configure up to 80 different data elements from other modules to create customized views for monitoring, including “bed boards” to view patients on a ward or across the facility. Enterprise scheduling includes resource calendars viewable by month, week, or day. |
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| | Discharge
 A Discharge Planning Workbench assigns tasks to specific roles based on the status of a patient’s discharge, configuring tasks so that complete information is compiled to complete the discharge checklist. A porter manager facilitates requests for patient transports. Patients’ financial accounts are automatically updated and bills are instantly issued through full integration with Amalga HIS Financial Management. |
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