APGC CSS Receives Industry Award in PRC 
Wing-Dar Ker, General Manager of Microsoft Customer Service and Support, Asia Pacific and Greater China Region (APGC CSS), received the award of ‘The Most Successful Company in IT Service Industry in 2008-2009’ on behalf of organization, at the IT Market China Conference 2009 held by CCID group in Beijing on February 18th. CCID Consulting is China’s leading IT consulting company with close tie to the ruling government. Based on its survey of thousands of customers and enterprises, CCID Consulting grants awards for the top leading IT companies in hardware, software and IT Services fields during its conference.
Attitude is Everything to IT Services  
Gao Fei (Editor-in-Chief of ZDNet) and Cui Qiang (Editor-in-Chief of CIO Channel , ZDNet) conducted an interview with Wing-Dar Ker, General Manager of Microsoft Customer Service and Support, Asia Pacific and Greater China Region (APGC CSS) on Feb. 18th, 2009. The interview webcast on “Multinational Enterprises in China” on ZDNet can be seen at http://cio.zdnet.com.cn/cio/2009/0217/1344346.shtml
Q&A: Wing-Dar Ker 
Singapore’s Human Resources Magazine interviews Wing, on the Business Imperative of Diversity.
Microsoft: Best Service is No Service . 
China Information World published an article named “Microsoft: Best Service is No Service” on February 23rd, 2009.
In late 2008, Microsoft’s Dynamics Support team led by Geoff MacMaster (AX Senior Support Escalation Engineer), and coordinated by Services Account Manager George Nikolovski, delivered the AX Inventory Workshop to rave partner reviews.

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Women in Technology 

Bonnie Wu
MACH hire, joined MS APGC CSS in 2007, has strong technical and communications skills, very mature and career-driven, beautiful and presentable.

Marian Verzosa
Marian Verzosa joined Microsoft in November 2005 with a degree in Business Administration. What is she doing in the world’s biggest technology innovation company? It’s her passion, her compassion, her drive and her willingness to learn even if it is outside her comfort zone.

Other People Stories

Beyond the Call of Duty
Profile on David Musgrave in Australia Support Team

Beginning his career with Microsoft in 2001, David has been a driving force in creating the Developing for Dynamics GP Blog. He also developed the Menus for Visual Studio Tools for Microsoft Dynamics GP solution and the Support Debugging Tool for Microsoft Dynamics GP.

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Page last updated on 30 April, 2009