Even though Microsoft Direct Push Technology leverages your existing Microsoft Exchange Server 2003, taking a structured approach towards mobilizing your enterprise means a faster and more effective roll out process. Here are our suggestions for a smooth transition:
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Analyze your organizational processes
Understanding how your employees and customers work is crucial to the success of your Microsoft Direct Push deployment. Analyzing your business processes, information flows and underlying IT infrastructure ensures that Microsoft Direct Push Technology meets both your employees’ and customers’ needs.
Focus your priorities
Have a clear idea of business priorities so that areas or organizational activities that will benefit from a mobility solution are identified and isolated quickly. This lets you investigate each priority further in order to solidify your mobility requirements.
Set out your strategic goals
What key issues do you hope to be resolved by implementing Microsoft Direct Push Technology? For example, does your workforce need access to corporate data or customer contact information because it spends most of its time outside the office? Or does it simply need to stay connected through mobile messaging? Identifying your key issues lets you tailor Microsoft Direct Push Technology to your needs.
Assemble the team
Many decisions will require involvement from your organization’s various departments. Project leaders have to be appointed to schedule tasks, plan the pilot and roll out the solution.
Design the solution
Your team will create detailed designs illustrating how Microsoft Direct Push Technology will integrate Windows Mobile-enabled devices with existing IT infrastructure. Appropriate options for synchronizing information has to address the daily needs of your employees.
Run a pilot
Running a pilot to test the effectiveness of Microsoft Direct Push Technology for your organization is always recommended before rolling it out. Depending on the size of your organization, a manageable group of 5 to 50 employees is ideal.
Study the results
Evaluate the results of your pilot. Feedback from users gives you the opportunity to tweak your Microsoft Direct Push solution so that user experience can be further improved.
Deploy your solution effectively
When Microsoft Direct Push Technology has been deployed, measure your productivity and efficiency gains against original projections. Once your solution is successfully in place, consider adding additional mobile functionality that will empower your mobile workforce.
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