Telecom software

Telecom : Wireline > Communications service provider : PS Support is an end-to-end web-based help desk system that provides a proactive problem management approach. Combining an HTML user interface with a sophisticated relational database back-end, the system gives a company's support staff 24-hour access to and from any computer with an Internet/Intranet connection. It has a searchable knowledge database that allows both customer and support staff to search and resolve problems encountered.

Telecom : Wireline > Communications service provider : Trend Micro™ NeatSuite™ is a fully integrated, centrally managed suite of products designed to protect virtually every access point in the enterprise. NeatSuite offers virus protection for virtually every point on the network InterScan Messaging™ Security Suite and InterScan™ Web Security Suite for gateway protection, ScanMail™ for Microsoft™ Exchange with eManager for mail servers, ServerProtect™ for Microsoft Windows for enterprise-class servers, and OfficeScan™ for desktops, all of which are centrally managed by Trend Micro Control Manager™. The result is a powerful, multi-layered defense system that protects the corporate network against viruses and other malicious code.