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Any Microsoft Learning IT professional, developer, or Microsoft Dynamics exam.

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Yes, you must register with Microsoft before you take your initial exam. You must register by May 31, 2008. Once you register on the Microsoft site, you will be provided with an exam voucher number. You may register for you initial exam using this voucher number via Prometric's web site, call center or test center locations. You must have the voucher number available prior to registering.

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You may register for the initial exam via Prometric's web site, call center or testing locations. Contact Prometric at http://www.prometric.com/Microsoft. Note: This offer cannot be combined with other promotions. A credit card must be used to schedule your exam appointment. Your first exam needs to be taken by May 31, 2008.

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If you fail your initial exam, you may register for your free intake exam via Prometric's web site, call center or test center locations using the same voucher number.

You must wait at least one day (after failing an exam) before registering for your retake exam. When registering please have your voucher number available. You can sit for your retake exam by June 30, 2008.

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The call is toll-free in some countries and regions, but not all. The office is open Monday - Friday, 8:30 to 19:00 (GMT +10:00); unless otherwise noted.

If your country is not listed, a toll-free number is not available; please call +61-2-96405830

View all Prometric call centres

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After you register on the Microsoft site for the Second Shot offer, you will receive a confirmation e-mail message. If you lose your voucher number, check the e-mail message again, as it provides a link to a page where you can obtain a new voucher number.

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Second Shot provides you with one free retake of the same exam for each paid exam you fail on the initial try. To take advantage of this Second Shot offer you must register, pay for, and take your first exam by May 31,2008. (Second Shot offer valid through June 30, 2008).

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After you register on the Microsoft site for the Second Shot offer, you will receive a confirmation e-mail message. This message contains a link to a page where you can get additional voucher numbers if you would like to take additional exams.

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No, beta exams may be taken only once, so they are not eligible for the Second Shot offer.

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You must take the first exam no later then May 31, 2008. If you don't pass, you may retake the same exam by June 30, 2008 at no additional charge.

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No. To be eligible for this Second Shot offer a customer must first register for Second Shot prior to taking an exam. You must take you first exam between September 15, 2007 and May 31, 2008. Second Shot exam retakes must be taken by June 30, 2008.

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All retake timeframes are subject to compliance with Microsoft Certification Exam Retake rules, which state:

If you do not pass an exam the first time, you may retake it at any time. If you do not achieve a passing score a second time, you must wait at least 14 days to retake the exam a third time. A 14-day waiting period will be imposed for all subsequent exam retakes. If you have passed an exam, you cannot take it again. Beta exams may be taken only once.

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Visit the Microsoft Learning site for tips on how to prepare for your exam and for links to exam preparation guides. Be sure to thoroughly read the preparation guide for the exam that you plan to take. Visit the Microsoft Learning site to learn about exam content.

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No, Second shot can not be combined with any other offer or discount.

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You must sit for the retake exam by June 30, 2008.

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No. The commercial version of Second Shot is not available to the academic audience.