     Solution: Business IntelligenceBusiness Intelligence Microsoft Business Intelligence (BI) is about helping people at all levels of your organisation - not just the executives and analysts - to get the real-time information they need to make faster, better decisions which drive the business forward. It helps take information of all types from all departments and systems, and integrate it into a single, transparent and accurate resource that everyone in the enterprise can understand and use. Microsoft BI is delivered through solutions with which people are already comfortable - such as Microsoft Office and Microsoft Office Excel - and they integrate seamlessly with Microsoft SQL Server at the network level. Help all your information workers interact with data in a way that drives enterprise-wide success. That's intelligent.    Ready for your entire workforce to become business-intelligent?CIOs rank Business Intelligence as their No. 1 challenge*.  Source:Gartner's CIO wish list, January 2006 Up until now, enterprises have tended to buy specialised Business Intelligence tools for specific departments, rather than adopt an enterprise-wide business intelligence strategy. As a result, valuable information has not been shared or used effectively. This unsystematic approach has left IT departments facing challenges including:
Automate inefficient processes Many organisations process paper content manually. Claims processing or loan origination, for example, can involve passing numerous paper applications and forms from one individual to another. Manual processing of paper is inherently slow and organisations can lose business and customers because of a perceived lack of responsiveness. Organisations that try to automate these processes using basic tools such as e-mail often find it difficult to do so in a manner that truly brings about improvements and efficiency gains. Case Study: Protect and reuse information In most organisations, content is stored in multiple locations (such as local computer drives and file shares) without a consistent taxonomy to identify its nature. This makes it hard for users to find and reuse content that they need for their day-to-day jobs. The result is much time wasted in searching for and re-creating information. It also promotes less-efficient practices, such as using e-mail as a document collaboration tool. Without a centralised way to control "content chaos," central IT groups have difficulty protecting information assets and sensitive documents from unauthorised access. Comply with regulatory and legal requirements Because of various compliance regulations and legal risks, organisations need strict retention policies for keeping records, like business transaction documents, for a certain period of time. Failure to do so can result in fines, imprisonment, or the expense of millions of dollars in legal proceedings. Manage multiple publishing channels Organisations that see the value of content as a strategic business asset look for ways to realise value by publishing this content through intranets, extranets, and the Internet for employees, partners and customers. However, managing the authoring, approval, publishing, and deployment of Web content across all these different sites is an enormous burden on the IT organisation. Often, one Webmaster alone cannot handle the workload, but distributing this task creates the challenge of maintaining a consistent look and feel and preserving brand assets, particularly for external-facing sites. | Make your infrastructure People Ready 
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