What is Unified Communications There are four, key software components to an effective Unified Communications solution. These include:

• Microsoft Exchange Server 2007
• Microsoft Office Communications Server 2007
• Microsoft Office Live Meeting
• Microsoft Windows Server Active Director 2003


What are Microsoft Unified Communications technologies?

Microsoft Unified Communications technologies offers you choices in how their communications collaboration software is delivered, managed, and maintained:

  • On premise
  • Hosted by Microsoft
  • Hosted by partners


By uniting your existing telecommunications sytems and tools:

  • Desktop telephone systems
  • Legacy PABX and IP-PABX systems
  • Voicemail
  • Faxes


Using integrated servers and client applications:

  • Microsoft Exchange Server 2007
  • Microsoft Exchange Hosted Services 2007
  • Microsoft Office Communicator 2007
  • Microsoft Office Communications Server 2007
  • Microsoft Office Outlook 2007
  • Microsoft Office Live Meeting


To deliver complete communications tools:

  • VoIP telephone service
  • Audio and video conferencing
  • Presence and contact information
  • Instant Messaging
  • E-mail
  • Voice-mail
  • Faxes
  • Calendars


And deliver them across multiple, convenient applications and devices:

  • Desktop computers and telephone
  • Windows Mobile devices
  • Public Internet
  • PSTN Telephones


The communications world is split into two groups: the things you do on the telephone, and the things you do on a computer:

  • Most real-time (synchronous) communications such as as telephone calls depend on one network (the Public Switched Telephone Network)
  • Most message-based (asynchronous) communications such as email depend on a separate, incompatible network (such as Ethernet).


The split creates problems:

  • Phones aren't as intuitive as they should be: just try to start a three-way call without hanging up on someone.
  • Computers can check your e-mail, but not your voice-mail.
  • There is an enormous cost involved with purchasing, maintaining, and upgrading two complex infrastructures.


To get your phones and your computers talking, you'd have to tear out your entire telephone system, remove your PABX, replace every desk phone, swap out every phone. In short, you'd have to start from scratch.



Microsoft Unified Communications technologies bridge the divide between computers and telephones with two, integrated servers: Microsoft Exchange Server 2007 and Microsoft Office Communications Server 2007. They integrate with your company's existing phone system and deliver complete communications services using your existing data network.

Microsoft Unified Communications technologies maximise your existing infrastructure by integrating legacy PABX systems through a VoIP/PABX Gateway.

With Microsoft Unified Communications technologies, the computers on your network gain the functionality of advanced VoIP phones. Users can click to call any contact in their address book. A simple phone call can become a conference call or a video conference, on the fly.













Microsoft Unified Communications technologies deliver more than just VoIP. They break down all the traditional communications silos. Voicemail and faxes move over the network like email. They arrive in your Microsoft Office Outlook 2007 inbox where you can sort them, prioritise and forward them, just like any piece of email.

Microsoft Unified Communications technologies tear down the walls that separate telecommunications and computing. And they do so with software that leavarges your existing telecommunications infrastructure.

When you're on the road, you can dial in over any telephone to hear your emails and your calendars. You can even access your Outlook directory and place calls from any telephone.