Professional Services - Project Management - Resource Management

Professional services firms sell an intangible product that is ever changing and difficult to quantify. Profitability requires that projects are estimated correctly and completed on time, while meeting or exceeding customer requirements. To succeed, companies must adopt strategic and comprehensive financial, project, and resource management practices. This can be accomplished with an information technology (IT) infrastructure that allows your people to share data, work together, and make effective decisions.

Microsoft Dynamics offers powerful solutions to help professional services firms manage every aspect of their business, from customer relationships and projects to process outsourcing and financial management. These solutions can streamline operations while improving the quality of customer interactions, and help you make fast, smart decisions.

Why Microsoft Dynamics solutions for professional services?

Keep the customer front and center

Track all customer-facing activities across multiple communication channels
Improve communications with the customer through document sharing and safe Web interactions
Increase customer responsiveness by improving business processes such as automated routing, notifications, approvals, and escalations

Smoothly manage projects

Gain visibility into all project information and key performance indicators to enable quick and accurate decision-making with integrated project accounting and project management
Allocate internal resources effectively and increase billable hours
Boost productivity by automating business processes such as billing and invoicing

Next Steps

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Find professional services solutions developed by Microsoft Certified Partners to meet the unique needs of your business or industry.