Solutions for retail

Retail is detail and complexity. Retailers have to reduce inventory investment while improving in-stock positions, increase customer service while reducing labor costs, and decrease operation costs while expanding to multi- channels. Add to these demands the need to consolidate acquisitions, fight off encroaching competition, and do it all in a challenging economic cycle, it is clear that retail requires advanced business solutions.

Microsoft Dynamics retail solutions are designed to handle the complex business of retail from point-of-sale to back office and through to the warehouse and the corporate office. These affordable, integrated solutions can be deployed quickly, without complicated customisation or drawn-out implementations.

Why Microsoft Dynamics for retail?

Optimise inventory management & merchandising decisions

  • Gain insight into product, department, store performance
  • Respond immediately to trends in customer purchasing behavior
  • Improve product pricing management with fact-based decisions

Improve customer service

  • Shorten lines and decrease check-out times
  • Handle complex transactions including couponing and special offers
  • Check product availability in stores and warehouses

Support multi-channel operations

  • Process orders and returns via any channel
  • Gather and analyse real-time, multi-channel data to respond quickly to customer demand
  • Coordinate and track customer interaction across multiple channels

Next Steps

  • Contact us to request more information or to speak with a Microsoft representative.
  • Find retail solutions  developed by Microsoft Certified Partners to meet the unique needs of your business or industry.

Find a Solution

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Brochures and White Papers

Retail Chain Manager for Microsoft Dynamics AX brochure
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Microsoft Dynamics AX for Retail fact sheet
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Customer Stories

Fossil
Watch Retailer Cuts Order Backlog By More Than U.S.$328,000 With Mobile Sales Solution

Roy Young Chemist
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Perfume Direct
Dollars and Scents: Perfume Retailer Boosts Sales with the Right Retail Management Solution

Bakers Delight
SharePoint InfoPath Workflows Rise to Bakery Franchise Challenge

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