Improve collaboration with Microsoft Dynamics NAV
Connect your employees, customers, and partners
Published: April 3, 2006
Microsoft Dynamics NAV (formerly Microsoft Navision) provides you with the tools you need to connect people and information, and to streamline processes. Whether it’s managing your supply chain more effectively, satisfying customers, or managing administrative processes across locations, Microsoft Dynamics NAV can help.
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As your business grows, so does your need to collaborate with partners and customers in other countries. As you expand your system to increase the flow of information, you need to take precautions to safeguard your intellectual property, as well as the privacy of your customers and partners. You need a simple, easy-to-use platform to help you collaborate effectively with employees, partners, and customers, while protecting important information.
Connect information and streamline processes
Microsoft Dynamics NAV provides your employees, customers, and partners with online access to RoleTailored information that is targeted to their individual needs. You can track financial, inventory, and purchasing information—all in one system. Integrating applications helps to eliminate redundant tasks and streamline processes. And increasing the flow of information across departments helps provide your people with the information they need to gain a better understanding of operations so they can make smart business decisions.
| • | Get immediate access to real-time data: Connect employees simultaneously and instantly to real-time data about everything from production orders and inventory levels to customer status and marketing campaigns. |
| • | Run a more efficient supply chain: Allow business partners, customers, and vendors to access the information they need to place orders or collaborate within the supply chain. |
| • | Work in familiar applications: Continuously synchronize customer, team, and task information with Microsoft Office Outlook, so users don’t have to reenter updated details. At the same time, smart tags enable users to drill down to Microsoft Dynamics NAV information while working in Microsoft Outlook, Word, or Excel, so they don’t have to waste time switching between applications. |
| • | Simplify complex financial processes: Provide a straightforward approach to creating and distributing intercompany transactions—including sales and purchase documents, and general ledger entries—with support for different charts of accounts, multiple databases, multiple currencies, and multiple languages. |
Screen Illustration: Your employees drill down to connect simultaneously and instantly to real-time data.
Communicate more effectively with international partners, customers, and authorities
Multilanguage and currency conversion along with XML-based document transfer helps your people communicate more effectively with your international partners and customers. Not only can you conduct business more efficiently with your subsidiaries in other countries, but you can also work more smoothly with your customers’ international subsidiaries.
| • | Improve customer service: Send invoices and order confirmations in your customer’s language. |
| • | Communicate more efficiently: Exchange data freely across disparate platforms and databases with extensive support for developing and managing XML document transfer. |
| • | Improve business relationships: Enable partners and stakeholders to view balances online and print financial reports for up to two currencies simultaneously. |
| • | Meet the demands of authorities: Simplify compliance with Financial Accounting Standards and International Accounting Standards by specifying translation methods for foreign currency statements. |
Screen Illustration: Create an order confirmation in the language spoken in your organization or office.
Screen Illustration: Translate the order confirmation into your customer’s language.
Collaborate freely and more securely
Microsoft Dynamics NAV helps ensure that data flows freely across your business. This enables employees to collaborate effectively with each other or with partners. At the same time, RoleTailored access rights help ensure that only the appropriate information is accessed.
| • | Improve relationships: Give employees, customers, and trading partners Web access to information from within Microsoft Dynamics NAV that is customized to their particular roles and needs. |
| • | Save time: Provide employees, customers, and partners with Web access to self-service features no matter what time zone they’re working in. |
| • | Protect data: Define access rights so that employees, customers, and partners view only the information that’s appropriate to their needs. |
Screenshot: Administrators can assign access rights to users based on their roles.
Next steps
Get more information about how you can improve collaboration with Microsoft Dynamics NAV:
