Support for Microsoft Dynamics

Investing in Microsoft Dynamics gives you the option of taking advantage of support services to help keep your people up and running and doing business. Microsoft support professionals handle most Microsoft Dynamics technical support requests immediately. And, for your peace of mind, Microsoft guarantees a specific response time on the others.

You can also take advantage of self-support and peer-support options that offer around-the-clock access to online information. In addition to support directly from Microsoft, customers can take advantage of their ongoing relationship with their Microsoft Partner who understands the unique service needs of their business.


PartnerSource

  • Log In to PartnerSource (US link)
    PartnerSource is a portal available to partners who focus on Microsoft Dynamics and related business products. It provides up-to-date tools that help our partners connect to customers, improve the skills of their personnel and deliver innovative products and superior customer service. And it's available any time, from anywhere. Around the clock our partners can access product updates, downloads and training materials; attend online sessions; exchange information with other partners; and much more.



CustomerSource (US links)

  • Log in to CustomerSource
    CustomerSource is a password-protected site for customers using Microsoft Dynamics and related business products, provided as a benefit of a service plan. Use it to search the knowledgebase, download updates, view online training and find other information resources virtually 24 hours a day. (Log in required.)

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