Microsoft Entourage 2008 for Mac, Web Services Edition, provides the option to turn on logging for certain Entourage features, such as the following:
Autodiscover service
Exchange (folder and itemA general term that includes mail messages, contacts, calendar events, notes, and tasks in Entourage. synchronization)
Exchange Calendar
LDAPAn acronym for Lightweight Directory Access Protocol, a protocol that provides access to Internet directories. transactions between Entourage and Microsoft Exchange Server
After the log file is sent, Microsoft Product Services uses it to identify issues. If you are a messaging server administrator, you can use the information in the log file to diagnose issues that can help you troubleshoot.
The log file contains the following information:
Issues when users send or receive e-mail messages, calendar items, notes, tasks, and meeting requests.
Type or severity of errors, if known.
Note The log file might also contain user information. This includes user name, sender and receiver’s e-mail addresses, and the contents of a user’s e-mail messages, notes, tasks, calendar, and contacts. Microsoft does not use this information to contact users without their consent. If a user is concerned that the data file contains sensitive or confidential information, he or she can review the contents of the data file by using text-editing software and remove the information from the file before the data file is sent to support professionals.
 | Turn on logging |
| Turn off logging for individual features |
| View the log file |
