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Microsoft provides an array of resources to enable you to find answers and resolve problems on your own, as well as options for direct support.
You can ask an expert online through our numerous forums, blogs, and newsgroups dedicated to BizTalk Server, search our Support Knowledge Base for answers, or explore support directed for your role in the organization.
The Microsoft Support and Health Offerings provide customers with customized and pre-packaged support that can provide proactive services to improve IT health, reactive services when things go wrong, and various levels of Support Account Management.
In addition to resources that enable you to find answers and resolve problems on your own, Microsoft provides options for direct support.
View support guidelines for Microsoft line-of-business (LOB) adapters and Microsoft BizTalk Adapter Pack. These include policies related to service packs, changes to LOB target versions of a product, and deprecated adapters and features.
Support Options