Achieving a return on investment (ROI) of 72 percent is not easy in the competitive environment of hospital administration. In this Nucleus Research ROI Case Study, learn how St. Vincent Indianapolis Hospital employed BizTalk Server 2004 to increase staff efficiency and improve customer service. BizTalk Server also helped reduce the hospital's information technology support and accelerate new integration projects.
Contents of the Nucleus Research ROI case study include the following topics:
| • | A review of the company and challenge |
| • | A discussion of the strategy |
| • | A look at the key benefit areas and key cost areas |
| • | An examination of the lessons learned |
| • | The ROI calculation |