The company is growing – fast. I’m the person the owner counts on to ensure that our technology keeps up with the pace of expansion. Just last week, we set up a new office in another city. So now I go back and forth frequently between our offices to configure our new PCs for optimal performance and to ensure they are secure with the latest updates. This is time consuming and keeps me between offices for extended periods. As a result, we had to bring in an additional IT resource to take my helpdesk calls while I tend to the expanding IT infrastructure. And to add to the pressure, our IT costs are rising faster than planned.
We also have our share of IT challenges, including upgrade issues which often cannot be resolved over the phone. So I drop everything and head to the branch office. And then there is our mobile workforce – we only have a few of them, but try pinning one down when you urgently need to upgrade one of their machines...
Thanks to my Microsoft partner, I discovered a solution I didn’t even know about: Windows Intune. It fits my business by giving me big results with a small investment. In plain terms, it means less hassle and more peace of mind because I know that my employees' PCs are well-managed and highly secure.
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