ARTICLE
Building Strategic Advantage Through IT
Executive Summary
Information technology becomes a strategic asset when it makes the entire business adaptive and ready for change by connecting people, process, and information in a way that drives results. How we measure results of investments is important because the continuous improvement of any function requires a clear way of measuring performance against goals. The strategic value of IT therefore becomes clearer when we move away from the industrial-age metrics and toward a more holistic assessment of “return on knowledge.”
Read this article
Choose a network to share on:
