Microsoft provides security-enhanced mobile solutions that deliver the tools, technologies, and environment to help employees communicate, collaborate, and work effectively with each other and with customers while on the go. Microsoft software and applications running on state-of-the-art hardware, such as Smartphones and Tablet PCs, can help your organization respond to evolving business needs and resolve both internal and customer problems in a more timely manner.

Enhanced Productivity
Microsoft delivers familiar, easy-to-use productivity tools and applications that increase employee efficiency away from the office by helping users reach deeper into available information. Innovative hardware and familiar applications improve mobile productivity, resulting in time savings and better decision-making.

Quicker Response to Customers, Partners, and Colleagues
Microsoft-supported mobile solutions provide fast access to contacts helping employees better communicate with customers and collaborate with coworkers.

Greater Adaptability
Microsoft provides a wide choice of third-party software and a development environment that fits you and your organization, helping you adopt both off-the-shelf and custom solutions tailored to your teams unique strategic business needs.

Toby works for a medical device company whose customers are hospitals and extended-care facilities. He installs and services a range of medical equipment. When a hospital in Toby's sales territory is having a technical issue that requires a service specialist, he is sent out to help the customer.

Toby starts off the morning, like every morning, with a look at his Microsoft Office Outlook Mobile calendar, using his Windows Mobile powered Smartphone. No appointments scheduled until 10 A.M.

Toby's Smartphone rings. It's the operations manager with an urgent customer request. Thanks to the Global Positioning System (GPS) device on Toby's phone, the operations manager knew exactly where Toby was and delegated the job to him because he was only five miles away from a hospital in need of help.

But it's the middle of morning rush hour, which means it could take Toby 30 minutes to get there. Toby looks up traffic conditions on his Smartphone, which uses a third-party application to help him plot the quickest course to his destination.

When he arrives at the hospital, Toby uses Microsoft Office Communicator Mobile to initiate a quick instant message session with his operations manager to confirm the nature of the problem.

Toby grabs his toolkit and his Windows-powered Tablet PC. Thanks to the forms that have been pre-populated with recurring information, Toby can concentrate on the more important aspects of his job. And because of the handwriting recognition capability of the Table PC, Toby's illegible handwriting is no longer an issue for the data manager back at the office.

Toby quickly resolves his customer's issue and takes a minute to catch up on e-mail, using his Smartphone. Then Toby checks his Outlook Mobile calendar for his busy afternoon schedule.

Back on the road, he finds that he's forgotten his Smartphone and returns to the hospital to retrieve it, with no worries about all the confidential information that might be lost if he can't find it. Not only is it password-protected, but his IT manager could remotely wipe the device of all information if the device were truly lost.

With the right mobility solution for your company, information workers and technicians like Toby will be able to communicate, collaborate, and work on the go. This helps your company:

• Acquire new customers. Sales teams can follow up on new customer leads away from the office. And when they plan that important sales pitch meeting, they can take advantage of improved customer interactions and better on-site presentations.
• Serve and support current customers. A speedier near real-time response means happier customers and more successful companies. Access to accurate, up-to-date sales data means on-site issues can be successfully resolved quickly. And productivity increases because team members can enter customer information onsite from a variety of devices.
• Share insightful information. With Microsoft-supported mobile solutions, your information workers can both access and share the most current data about customers and suppliers with their colleagues and your company's partners.

While finding the right mobile solution can be a challenge, Microsoft provides a simple route to deploying, managing, and supporting successful, large-scale mobile solutions. Now, you can pass cost and efficiency improvements on to your customers in the form of better service and more competitive prices.

Microsoft mobility solutions feature the following technologies that can be packaged in various configurations to meet your business objectives for mobility:

• Windows Mobile® 6.1 supports a wide range of innovative handheld devices, with mobile versions of Microsoft software and off-the-shelf and custom solutions tailored to your strategic business needs. Based on the familiar Microsoft Windows® experience, Windows Mobile phones run genuine mobile versions of consistent, easy-to-use, everyday tools such as Microsoft Office Outlook®, Word, Excel®, PowerPoint® and OneNote®. These enable your workforce to easily access, share, store, view, and edit documents while away from the office.
• The combination of System Center Mobile Device Manager and Windows Mobile 6.1 helps protect corporate data from unauthorized mobile device access, and keeps information safeguarded even if devices are lost or stolen. In addition, Mobile Device Manager can support tens of thousands of users on a single system, and reduces cost and complexity of deployment and maintenance while escalating performance.
• Windows Vista, running on mobile PCs, increases productivity. Enable your workers to get better performance, reduce costs, and improve efficiency by connecting to your business networks to obtain and share information while on the go.
• Microsoft Exchange Server 2007 provides your people with remote access to their e-mail, voice mail, calendars, and contacts from a variety of clients and devices. You can also quickly create hosted user accounts and mailboxes, which makes it easier to add new customers.
• Microsoft Office Enterprise 2007 with Office Groove 2007 provides the next generation of the familiar productivity suite, extending rich communication, collaboration, and coordination capabilities to mobile employees. This helps mobile professionals to create, edit, and view a Word, Excel, or PowerPoint document on the go, and then share and collaborate on the document from almost anywhere.
• Microsoft Dynamics CRM Mobile 3.0 helps sales professionals provide a better customer experience with access to critical customer information and tools that enhance their ability to manage their time effectively and make more sales. Your people can synchronize their data with the Microsoft CRM server while they are at work, or wherever wireless access is available.
• Microsoft Office Communicator Mobile supported by Office Communications Server 2007 offers anywhere access and consistent, familiar instant messaging (IM), rich presence, and voice over IP (VoIP) capabilities to Windows Mobile powered devices. Near real-time text discussions harness information workers' ability to break through typical organizational barriers to increase productivity and help your people acquire new customers. For example, a salesperson can be on the phone with a potential client and use IM at the same time to gather necessary information from others in the organization to help close a sale.