Case Studies

• Ace Insurance
  The ACE Insurance Group is one of the world's leading providers of insurance and reinsurance, with 8,000 employees serving clients in nearly 50 countries. Accessing internal reports was a slow, cumbersome process that taxed MIS resources. ACE needed to provide users with highly detailed analysis capabilities that were cost-effective and easy-to-use.

• Ahold
  Ahold, the world’s largest food retailer, selects ProClarity for its Czech operations. This chain of nearly 200 stores operates hyper-markets, mega-markets and low-price supermarkets. Serving more than 83 million customers across the Czech Republic annually, Ahold’s revenue equals approximately $600 million USD. A data warehouse and BI solution project created a sales, promotions and inventory data mart, then added a management information system delivering key performance information to decision-makers.

• Barnes & Noble
  Barnes & Noble, based in New York City, is one of the largest booksellers in the United States. It operates 821 stores and employs about 40,000 people. To help improve its business operations and respond better to customer needs, the company needed new business intelligence tools that could access information faster and provide more detailed reports to managers. Within the company's senior management, there was a growing sense of urgency that the company needed better business analysis tools to make faster and more informed business decisions.

• Clalit Health Services
  With 30,000 employees, Clalit, Israel's largest health service provider serves 3.7 million people with 14 hospitals, more than 1200 clinics, and hundreds of pharmacies and medical centers. Heir to a vast network of 2,000 servers and more than 25,000 workstations supported by 27 independent IT units, Clalit needed to centralize data while ensuring that access was user-friendly, customizable, and easy-to-learn.

• Edcon
  With four retail chains comprising some 580 outlets, Edgars Consolidated Stores Limited (Edcon) is southern Africa's leading retailer of specialty clothing, footwear, household textiles, and fashion accessories. Edcon's Business Intelligence (BI) system was inflexible, slow, complicated, and expensive. A user-friendly, cost-effective, centrally accessible, fast and flexible reporting tool was needed that would provide near real-time analytic capabilities and a quick report-turnaround.

• JD Group
  JD Group is a successful furniture retail chain in South Africa including well known brands like Bradlows, Russells, Hi-Fi Corporation, and Joshua Doore, among others. The biggest limitation of JD Group’s previous OLAP environment was a lack of flexibility. The Group’s previous system was highly dated after having been in use for almost 10 years, with a “canned” application deployed to users for information analysis and reporting tasks. It gave users little flexibility in manipulating their view of available information. The implementation of a Web-based application was key to JD Group’s move towards a centralized ERP system.

• Reckitt Benckiser
  Reckitt Benckiser is the leader in household cleaning products, with well-known brands such as Lysol, Dettol, Jet-Dry, Woolite and Calgon. The company has operations in 60 countries, sells more than 9 million products per day in 180 countries, and has net annual revenues in excess of £3.5 billion. The CPG company needed a sophisticated business intelligence solution that could provide insight into both financial and non-financial indicators, as well as offering guidance on a strategic, tactical and operational level.

• Roche
  One of the world's leading research-based healthcare companies, Roche employs more than 60,000 people, offers more than 10,000 products, and is active in more than 150 countries. To provide the detailed information required for country-by-country pricing and profitability calculations by product line, the company needed an online, user-friendly, and easily deployable interactive tool that could generate views on demand.

• SABMiller
  SABMiller plc is one of the world’s largest brewers. It operates in more than 40 countries across four continents. Leading brands include Castle, Amstel, and Nastro Azzurro. The Africa and Asia division of SABMiller (SABMAA) handles an increasingly large amount of business information. A handful of core users with access to its standard group reporting system created information bottlenecks and hindered realtime analysis.

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