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There’s a wealth of information on how you can put Microsoft technologies to work for you. Check out our featured case studies, or explore other case studies to learn more about industry perspectives and best practices. Plus, stay up to date on how technology affects sales organizations with the article section.

Browse Case Studies


Equinox Fitness
High-end fitness club anticipates pump-up in sales from new sales tool

Catalyst Paper
Paper company maximizes sales effectiveness through centralized CRM

Fair Isaac
Decision analysis firm shortens sales cycle 30 percent with real-time collaboration

ProCurve
ProCurve Networking by HP connects sales teams for greater efficiency
Browse Articles

Competitive Success Depends on Enablement
Enabling employees work well translates to better corporate performance.
Differentiate to Boost Flagging Profit Margins
Technology can help bridge organizational silos and build more profitable customer relationships.
How Mobility Delivers Exceptional Responsiveness
Wireless technologies are helping manufacturers solve unexpected problems faster than ever.
Enhancing Customer Relationships
Companies need to support customer relationship programs.
Retail Banking in the New World of Work
Banks will thrive by empowering employees at every level.
Using Profitability Analysis to Cement Customer Connections
Give your employees a complete customer picture so your most valuable customers get the best – and most profitable – treatment.
Mainstream Paths to Tighter Customer Connections
The latest CRM software is approachable and doesn’t require training.
Technology Fuels Power Selling
Technology is changing the way salespeople work in today's information-rich marketplace.
Social Networking Meets Sales
Social networks are bringing new opportunities to sales organizations.
A Sure Process to Win More Sales
How to develop a sales process that lands more business every month.
Bring on the Data: How to Gather Customer Information for Strategic Advantage
Many firms fail to integrate their customer relationship management (CRM) strategy across the enterprise.
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Sales and Marketing: The New Power Couple

Sales and marketing teamwork can create success for your organization. See how the Portland Trail Blazers expanded their customer base with Microsoft Dynamics CRM.

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