Take advantage of award-winning support services to help keep your people working efficiently: | • | Self- and peer-support options offer your team around-the-clock access to online assistance, product updates, tips and tricks, support hot topics, and more. CustomerSource is a password-protected site for customers using Microsoft Dynamics and related business products, provided as a benefit of a service plan. Use it to search the knowledge base, download updates, view online training and find other information resources virtually 24 hours a day. (Log in required.) See a preview and find out more about CustomerSource. | | • | When personal support is required, service technicians can resolve most requests quickly and directly, and Microsoft guarantees a specific response time on others. In addition, you can count on ongoing support from your local Microsoft service partner. | | • | With Business Ready Customer Care, Microsoft has established a new standard for customer service by extending support for the Microsoft Dynamics line of business management solutions beyond industry practices--to a full 10 years of extended product support. This initiative is an example of the unyielding commitment that Microsoft has to its Microsoft Dynamics customers. As a Microsoft Dynamics customer, you can be assured your solutions will continue to be supported as your business grows and evolves. |
Get an overview of service options for Microsoft Dynamics (formerly Microsoft Business Solutions) and related products. Product support offeringsService plans are available for supported versions of the products listed below. Use the links to get details on service and support offerings by product. Microsoft Dynamics products:  Note Service offerings may vary by country. If you live outside of the United States or Canada, please visit the Microsoft Dynamics worldwide locations page or contact your local channel partner for more information on available service options. Service plans for Microsoft Dynamics also include service and support for related software that may be packaged with the license, such as Crystal Reports or Microsoft FRx. Related products: Find support outside the United States and CanadaContact your regional Microsoft office or local Microsoft partner for more information about available support options. Find support in the communityThe Microsoft Dynamics public community enables partners and customers to solve real-world problems through a peer-to-peer exchange of ideas, experience, and resources. Visit the Microsoft Dynamics Community to learn more.
Support for partners| • | If you're a Microsoft partner, visit PartnerSource or call (888) 477-7877 in the United States or Canada, and enter your authorization number. Or call the local support number for your country. | | • | If you're enrolled in the Microsoft Partner Program, you may have professional support as a benefit. To see if you have incidents available that can be used for Microsoft Dynamics technical support, visit the Online Assisted Support Options page. |
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