Based on Vancouver Island, British Columbia, Oughtred Coffee and Tea is a coffee roaster, distributor, and equipment service provider. Relying on a basic accounting package to manage operations, the company handled many processes outside the system, resulting in islands of data, data reentry, and a lack of business insight. To streamline operations and achieve the insight needed to strategically plan production and optimize its merchandising on retailers’ shelves, the company implemented Microsoft Dynamics NAV® 2009 and engaged Microsoft® Gold Certified Partner The RSC Group to drive the implementation by using the Microsoft Dynamics Sure Step methodology. After going live with core functionality in only four months, Oughtred Coffee and Tea has established the central data store needed for advanced decision making and expects to save 2,000 hours a year by reducing data reentry.

Subaru Canada, which distributes vehicles to dealerships nationwide, wanted to improve its employees’ communications productivity—especially for its mobile sales staff, who frequently had to check in for voice-mail messages. With the help of Navantis, a Microsoft® Gold Certified Partner, Subaru Canada implemented Microsoft Exchange Server 2010 Enterprise as part of a unified communications strategy. Subaru Canada will use Exchange Server 2010 to save mobile employees more than 15 minutes a day, while also saving money on phone charges, because the employees no longer have to dial in to check voice-mail messages. The company will also take advantage of Exchange Server 2010 to provide users with larger mailboxes at a lower cost, deliver a highly available solution while improving IT efficiency, and more easily comply with regulations.

Faxing is important for many businesses that need signatures, drawings, and other paper-based content. Open Text, which specializes in enterprise content management, has large customers worldwide who need rich fax functionality. To help them, Open Text enhanced its fax-processing software to work with Microsoft® Exchange Server 2010, providing a rich feature to augment companies’ unified communications environments.

Sagem-Interstar, a global leader and innovator in software fax over IP (FoIP) solutions, has tailored its flagship fax platform, XMediusFAX, to extend the Unified Messaging (UM) capabilities in Microsoft® Exchange Server 2010 with advanced IP-optimized fax features. With this solution, businesses can improve responsiveness, become more productive, and reduce fax costs, with a typical return on investment in only three to six months.

With a growing business around Microsoft Dynamics® CRM, Microsoft® Gold Certified Partner Assistus needed a way to streamline deployments and set clear expectations with customers to ensure optimal solution alignment, drive adoption, and eliminate unplanned costs. To achieve this, the company turned to Microsoft Dynamics Sure Step, which provides a range of tools and templates that cover Microsoft Dynamics solutions from presales to implementation and ongoing support. Now, with Sure Step, the company is consistently ahead on project-delivery timelines, avoids budget overruns, and effectively manages change requests. And because Assistus can store its project information, including custom code, in Sure Step as templates, the company benefits from economies of scale through repeatability, enabling it to improve margins or cut costs on competitive bids to win more business.

A provider of comprehensive property information services for legal, real estate, government, and financial enterprises in Ontario, Canada, Teranet wanted to thoroughly integrate advanced mapping functionality with the land ownership and property transaction data in its Web-based GeoWarehouse® application. The company wanted to create visual references for its data and allow users to quickly and intuitively navigate and search between related datasets. After evaluating Microsoft® and Google mapping technologies, Teranet integrated its GeoWarehouse application with the Bing™ Maps for Enterprise platform. After an efficient and simple development process, the company launched its new location-based solution in February 2009, offering its customers advanced but familiar tools, an enhanced user experience, and increased value and service.