Sort Results by:
Showing 1 - 2 of 2  |  Show per page
Royal Bank of Canada   Based on 17 reviews
Royal Bank of Canada delights customers with innovative Microsoft Surface experience
2 page Case Study posted: 08/25/2011 Views: 11190

Royal Bank of Canada, one of North America’s leading diversified financial services companies and Canada’s largest bank, thoughtfully embarked on new retail store designs to bring to life a dramatically new retail banking environment, combining best-in-class retail shopping with financial services. Microsoft Surface is an integral part of this innovative customer experience.

  • Publication Date:
  • 08/25/2011
  • Partner(s):
  • Infusion Development
  • Industries:
  • Financial Services
  • Banking
  • Business Need:
  • Collaboration
  • Customer Relationship Management (CRM)
  • Country/Region:
  • Canada
  • Software and Services:
  • Windows Vista Business
  • Microsoft Surface
  • Microsoft .NET Framework 4
  • Microsoft Surface 1.0
  • Windows 7 Professional 64-Bit
  • Microsoft Surface 2.0
  • IT Issue:
  • Enterprise Content Management
  • Cloud Services
  • Software + Services
  • Consumerization of IT
Colliers International   Based on 8 reviews
Colliers International Builds Competitive Advantage by Using CRM Solution
4-page Case Study posted: 02/07/2011 Views: 1218

After roughly doubling in size in two years, Colliers International sought a standardized customer relationship management platform that would help the company make the most of its unique combination of geographic breadth and local expertise. After considering other platforms, Colliers chose Microsoft Dynamics CRM because of its ease of use, technical flexibility, and the Real Estate Advantage solution from Microsoft Gold Certified Partner Ascendix Technologies. The solution from Ascendix adds industry-specific functionality to Microsoft Dynamics CRM and saved Colliers at least eight months of custom development. Brokers can now find and share information about clients, transactions, and properties without having to search separate systems. And, through Microsoft SharePoint Server, people throughout the company have the information they need to make better decisions.

  • Publication Date:
  • 02/07/2011
  • Industries:
  • Professional Services
  • Other Services
  • Business Need:
  • Customer Relationship Management (CRM)
  • Country/Region:
  • Canada
  • United States
  • Software and Services:
  • Microsoft Outlook
  • Microsoft Sharepoint Server
  • Bing Maps For Enterprise
  • Microsoft Dynamics CRM 2011
  • IT Issue:
  • Document and Records Management
Sort Results by:
Showing 1 - 2 of 2  |  Show per page