Lifetime Products was founded as a manufacturer of portable basketball systems. Its offerings have expanded to include other residential playground equipment, folding tables and chairs, sheds, utility trailers, and outdoor furniture. The company’s 1,400 employees are located in the United States, Mexico, and China, and work with supply chain partners and customers around the globe. Lifetime employees depend heavily on messaging technologies to keep everyone connected. To strengthen its lines of communication, Lifetime recently deployed Microsoft® Exchange Server 2010 with Unified Messaging. Employees not only receive their e-mail and voice mail in a single inbox, but also now get a text-transcription of voice-mail messages. The company expects the new capabilities to result in faster resolution of customer issues, better supply chain collaboration, and reduced IT and storage costs. |