Career Paths @ Microsoft Canada Co.
Roadmap to Success
At Microsoft Canada, we're looking for smart people who are passionate about technology and its potential to change and enrich the lives of millions. Come work on teams with bright individuals who thrive on challenges and drive results for our customers. We're changing the way the world works, plays, and interacts. And we're looking for smart people who embrace the challenges and opportunities inherent in building the best.
At Microsoft Canada, you can fuel a career trajectory that keeps you challenged, engaged, and consistently rewarded. From day one, you'll have the power and responsibility to determine how technology will impact our world and shape our future. The company's multi business group structure encourages each business unit to operate somewhat independently, against a shared vision-giving you autonomy for innovative decision-making while backing you with the resources of a multibillion-dollar company.
There's never been a better time to explore the potential of a career with Microsoft Canada. You choose where to make your mark. Microsoft products and services cover a broad range (300-plus and growing). From Smartphones to X-Box Live to The Microsoft Office System, there's more to do here than you can imagine. And we're looking to you to make it happen.
Enterprise Consulting Services
Where Top Companies Look to You
Microsoft Canada consultants enable Canadian and global business customers solve complex technical challenges with the aid of Microsoft technology.
Microsoft Canada consultants are technical strategists who work closely with the CEOs, CIOs, and engineers who come to us for specific technical solutions. These professionals evaluate, design, and implement enterprise infrastructures and IT-based business solutions, often working on-site to help customers deploy their solutions.
The department offers top-notch IT experts the chance to gain serious ground on their professional goals. Consulting personnel enjoy the freedom to move around, build skills on Enterprise-level system configurations, and expand their career-critical experience.
Sample Job Titles: Enterprise Consulting Service
Infrastructure Consultant
Designs, articulates, and presents integrated network architectural solutions using Microsoft's suite of infrastructure products.
Development Consultant
Advises clients on the use of Microsoft development tools in their particular product or application specialty; includes technology assessments, prototyping, conducting application design reviews, performance benchmarks, code reviews, and porting/migration assistance.
Exchange Consultant
Designs, implements, and troubleshoots large, enterprise-scale Microsoft Exchange solutions in internal or external consulting roles; helps clients explore and maximize their messaging options.
Technical Account Manager
Proactively and reactively ensure that customers derive maximum benefit from their investment in Microsoft technology via their Enterprise support services relationship through the management and delivery of technical resources, information and direct account
engagement within the infrastructure, network and operations post sales environment.
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Developer & Platform Evangelism
Spread the Word on Microsoft Technology
The Developer & Platform Evangelism team is a dynamic group of specialists who go into action around the Microsoft Platform and Development Tools. These are the stage performers of the IT world: immensely capable, adaptable, confident, excellent communicators who are equally cool in front of large crowds and intimate groups. The Developer & Platform Evangelism team works closely with Microsoft Sales to demonstrate the breadth and depth of Microsoft .NET platform and tools.
This is not for "heads-down" types; this is a job for those who love people and technology. It means getting pumped about our dynamic technology platform in infectious way, while at the same time knowing the IT business as a whole in order to speak authoritatively.
Sample Job Titles: Developer & Platform Evangelism
Platform Strategy Advisor (PSA)
The mission of the Platform Strategy advisor (PSA) is to demonstrate the business value of new innovative Microsoft platform technologies, by driving early adoption and creating the first reference cases that accelerate mainstream adoption. Current focus is on the Microsoft .NET Framework, XML Web Services, Service Oriented Architecture, Smart Client applications, and the Longhorn wave of technologies.
Developer Evangelist
The Developer Evangelist role is a technical role with the mission of engaging with the broad community of developers in the districts/subsidiaries and driving excitement around developer related technologies (.NET framework, Visual Studio, .NET. WinFx),
the Windows platform including the future "Longhorn" release (Client & Server), and other Microsoft technologies like Office, SQL Server, "Yukon", BizTalk, "Jupiter", etc.
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Enterprise Sales
Drive Solutions on a Grand Scale
Microsoft Enterprise sales professionals manage our large-enterprise customer accounts, and are assigned to geographic, industry, account and product verticals accordingly. The team works hard to create a sales presence throughout Canada at the national, provincial and local levels, helping regional business customers obtain the Microsoft technology they require to operate efficiently and fulfill business objectives.
These sales professionals handle multimillion-dollar accounts for Canada's top businesses. The emphasis is hands-on account communication with corporate customers and partners to understand and service their business needs. Candidates should have strong interpersonal skills, five to seven years of successful software-solution selling, an ability to build and maintain relationships with senior Technical and Business Decision Makers.
Sample Job Titles: Enterprise Sales
Account Executive/Account Manager
Assists customers in identifying exciting and innovative solutions using Microsoft products within their organizations; customers can span medium enterprises, channel partners, or global accounts.
Solution Sales Specialist
Builds and maintains relationships between Microsoft and enterprise business executives to drive line-of-business solutions using Microsoft products.
Technology Specialist
Provides pre-sales technical and architectural support to enterprise customer accounts; evangelizes Microsoft products and solutions to senior business and technology decision-makers.
Partner Account Manager
The Partner Account Managers proactively foster a positive, collaborative and mutually beneficial partner relationship in all functional areas including purchasing, marketing, sales, operations, finance and executive contact. The Partner Account Manager
(PAM) is responsible for the business relationship between Enterprise partner(s) and Microsoft Canada. This relationship is based on business management, development and engagement with a primary focus on Microsoft services and product revenue sold through
the partner's efforts.
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Finance & Strategic Operations
Supporting Services Are Microsoft Canada's Backbone
Finance & Strategic Operations is the backbone for Microsoft Canada. This team oversees such vital tasks as managing archives for marketing and public relations, providing companywide administrative support, overseeing catering and real-estate management, and procuring equipment and supplies. The Finance Administration & Strategic Planning team also manages the building of new office space, run internal and external conferences, and make sure the company's travel needs are met cost-effectively.
The responsibilities are diverse, which is why we need your particular skill, whether it's a knack for keeping a 500-person conference running smoothly, managing records, planning the next corporate office, or sizing up construction bids. Bring us your expertise and we'll give you the chance to shine.
Sample Job Titles: Business Planning & Operations
Business Analyst
The Business Analyst provides analytical support for budget and fiscal reporting processes, with a focus on helping senior management develop and drive strategic initiatives that directly impact core initiatives. They provide support that requires interpretation and communication of moderately complex accounting, analysis and business information to upper management.
Billing Operations Coordinator
The Billings Operations Coordinator is responsible for the coordination and execution of Canada Services business-critical billings and contract administration functions. They assist the operations team in continuous process improvement governing all operational
functions supporting the Canada Services group. The primary purpose of this position is to ensure contracts and billings are executed, policies are monitored, enforced, and communicated, and to resolve/escalate key operational issues.
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Home & Entertainment Division
Where the fun never stops!
Home and Entertainment Division at Microsoft Canada includes the Microsoft Xbox video game system and our PC Home Products. Microsoft Xbox, released in fiscal 2002, is our next-generation video game console system that delivers high quality graphics and audio experiences for awesome video gaming. Our PC Home Software Products include PC Games (Links, Flight Simulator, Age of Empires, Age of Mythology, Zoo Tycoon, Rise of Nations), Home Productivity products such as Picture It! Digital Imaging Software, Encarta Encyclopedia, and Works Suite as well as Mac Office. We also offer a complete line of Hardware products that include innovative designs and features in our line of Microsoft Mouse and Keyboard Products.
The role of Home and Entertainment is to help people enrich their lives through Personal Computing. Simply put - we educate, excite and engage people about the potential of the personal computer. We create and market software and input devices that roll up into our central brand promise "Realizing Potential" - helping people prosper and excel in their daily lives from finance to communication to having fun. Looking towards the future, we want to bring the PC to the consumer however they want to use it - we want to make it more significant and relevant to their everyday life.
Sample Job Titles: Home & Entertainment
Product Manager, Xbox
The Product Manager for Xbox is responsible for maximizing the Canadian market opportunity for the Xbox games & peripherals product lines. This comes predominantly through effective portfolio management - owning a suite of products, and deciding the level of Canadian support for each of them.
Retail Account Manager
The Retail Account Manger oversees the national retailers' sales, marketing and merchandising activities to achieve revenue objectives for Microsoft products. They own the Microsoft relationship and execute retail activities at national retailers.
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Human Resources
Our Greatest Asset is Our People
People are Microsoft Canada's greatest asset. Human Resources is responsible for identifying, hiring, and retaining this gifted intellectual talent, as well as developing and administering Microsoft's generous compensation and benefits programs in order to create a quality employee experience.
Human Resources generates a diverse range of candidates for employment consideration. We firmly believe that hiring exceptional, diverse talent gives Microsoft unlimited potential. The result is enhanced product development and employee performance, as well as a connection with communities everywhere.
It's an important mission - bringing in the right people and providing them with the tools and resources which allows them to deliver solutions that positively affects the lives of Canadians.
This mission is also your opportunity, as a Microsoft Human Resources professional, to discover just how far your abilities, ideas, and skills can advance your career. In Human Resources at Microsoft, your big ideas really do matter.
Sample Job Titles: Human Resources
Compensation & Benefits
The Compensation and Benefits team implements and manages Microsoft Canada's strategy and policy on compensation and benefits. They develop and manage comprehensive project plans to ensure the successful rollout of changes to benefits plans, programs and policies, as well as managing the annual open enrollment process and various pilot programs. This involves end-to-end project management (e.g. from creating and managing project teams and the project plan to successful stabilization).
HR Generalist
The HR Generalist drives, develops, manages, and implements HR programs and solutions for assigned customer groups. This includes employee relations, manager development, compensation, performance management, appraisal, development and career management. The HR Generalists help to optimizes organizational performance through the application of human resources expertise, judgment, and ability.
Recruiting
Identifies and recruits exceptional talent to achieve Microsoft's vision and business goals. The recruiting team develops the talent acquisition strategy and ensures that Microsoft Canada continues to hire the brightest and the best.
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Law & Corporate Affairs
Partner with Us, Shape the Future
Microsoft Canada's Law & Corporate Affairs team provides legal services in a variety of practice areas. As a Microsoft lawyer with a focused expertise, you'll work with a broad range of people who are smart, dedicated, and energetic. In tandem with your clients, you'll work on challenging, cutting-edge issues that have a positive impact on how Microsoft Canada and our customers conduct business.
We offer a final argument to encourage you to join our team: your extensive experience and sound business judgment working on licensing, patents, intellectual property protection, employment law, or numerous other fields wins you the right to work creatively, independently, and as part of a matchless team.
A preponderance of evidence exists to prove that Microsoft is an exceptional employer. With us, your professional reach can expand immensely.
Sample Job Titles: Law & Corporate Affairs
Attorney/Legal Counsel
Apply their expertise in a variety of practice areas, including but not limited to product development, technology licensing, trademarks and copyrights, patents, litigation, anti-trust, compliance, and corporate law.
Paralegal Assistant
The Paralegal Assistant provides Microsoft Canada's legal team with necessary administrative support.
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Business & Marketing Organization
Showing Canadians What We Can Do
Marketing is a key component of all our business groups, from Microsoft® Windows® Client products to Business Solutions to Mobile Devices to Home and Entertainment products. Whether you're interested in developing and implementing marketing strategies worldwide, getting down in the trenches with our enterprise marketing team, or creating highly visible public relations and advertising vehicles, we have a place for you.
By putting your marketing skills and energy behind Microsoft products and services, you can help Canadian business and consumers realize their full potential. In the process you'll unleash your own potential-and build a rewarding and challenging career.
Sample Job Titles: Marketing
Marketing Communications
The Communications Manager provides functional marketing expertise and is responsible for the development of and delivery of distinctive and compelling marketing collateral, advertising, direct marketing, in support of Microsoft Canada's marketing objectives and strategies, maximizing the effectiveness and efficiency of marketing communications programs across target audiences.
Channel Marketing
Drives the channel strategies and programs that ensure our customers have access to our products.
CRM/Data Marketing Manager
The Data Marketing Manager supports business processes across the subsidiary by fulfilling all data requirements for marketing campaigns. This position has overall responsibility for facilitating the sales, marketing, and services processes from a systems perspective, taking into consideration sales & marketing execution aspects.
Product Management
The Product Manager creates the road map that takes Microsoft products from conception to launch, then monitors their impact throughout the product life cycle.
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Microsoft Network - MSN.ca
Inside MSN
Launched in 1996, MSN.CA has reached the #1 position in the Canadian online marketplace, reaching over 15 million unique visitors each month.
MSN.CA connects Canadians with everything they need from the Web on one personalized page, helping users simplify tasks, keep in touch, stay informed and make purchases by integrating online information and communications into their daily lives.
MSN.CA evolves to keep pace with the specific changing needs of the Canadian Internet user, bringing them easy to use services in both French and English that help them get the most out of their time online.
When you visit MSN.CA, check out the new MSN Search engine, MSN Premium, Sympatico/MSN Video, Online Safety and so much more.
Sample Job Titles: MSN
Marketing Analyst Coordinator - MSN
The Marketing Analyst Coordinator at MSN will work closely with the MSN.CA Marketing group by fulfilling all data analysis and reporting requirements for marketing campaigns and competitive portal tracking.
Content Manager
The role of the Content Manager is to plan, develop and report on two core services of MSN.CA - MSN Hotmail and MSN Search. The Content Manager will be responsible for managing releases, functionality and user experience of these two services - from ensuring
relevancy and best-of-breed functionality for Canadians, to building and enhancing revenue-generating opportunities of these services.
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Public Sector
Listen, Communicate & Educate
The Public Sector team's primary focus is government, education, and public health. This team has an internal as well as an external focus, leading the outreach program and serving the subsidiary for demonstrating the value of our platform, evangelizing trustworthy computing and by engaging Public Sector (including government, education, and public health customers) on Microsoft's technology vision and strategy.
At Microsoft Canada our vision of the world is an enriched learning environment in which technology used well enhances and expands opportunities for learning while providing the practical technology experience needed today.
Sample Job Titles: Public Sector
Government Relations Manager
Microsoft requires an experienced government relations expert to spearhead efforts to build strong relationships with government leaders that will foster open and honest discussion regarding the benefits of commercial software, and will preserve a positive or neutral procurement policy environment in Canada.
Account Manager, Education
Demonstrate Microsoft's commitment to the education market by providing Education Customers with the richest learning solutions available on the Microsoft platform; by establishing Microsoft's leadership within education community; specifically teachers,
parents and students; by building relationships with key education customers; and by delivering solutions and educating customers include School Boards, Higher Ed Institutions and Ministries of Education.
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Small and Mid-Market Sales
Help Businesses Realize Their Potential
This important sales and marketing team oversees Microsoft Canada's growing number of small to medium-size business customer accounts. The SMS&P (Small Mid-Market Solutions & Partners) team faces a challenging task: show this sector of Canadian businesses how Microsoft products and services can help them realize their full potential.
The SMS&P professionals are tech-savvy experts with solid communications skills. They don't just sell products to their customers, they educate as well, producing and running such programs as Microsoft Big Day events, the popular grassroots how-to seminars that Microsoft presents to local business communities.
Sample Job Titles: Small & Mid-market Solutions & Partners (SMS&P)
Partner Technical Specialist - Business Solutions
As a Business Solutions Technical Specialist you will assist the subsidiary in building and managing business process-oriented sales opportunities, particularly within the MBS (Microsoft Business Solutions - Navision, Great Plains) partner channel. Along with the other geography sales team members, you will play an integral part in maximizing Microsoft Canada's long term revenue growth, successful deployments, customer satisfaction and solutions by teaming up with Microsoft field sales, services and partner resources.
Partner Account Manager - Reseller
The Partner Account Manager (PAM) - Reseller & System Builder is responsible for managing the relationship with Microsoft Canada's SMB (Small & Mid-market Business) key Reseller partners. This person will drive business planning, sales development initiatives, support partners in selling Microsoft, and manage opportunity pipeline.
Mid-Market Territory Representative
The function of the Mid Market Sales team is to increase sales of Microsoft Technology within the Mid Market Enterprise segment (100 Desktop accounts up to Corporate Named Accounts) through maximizing telesales engagement for increased efficiency, effectiveness,
and customer satisfaction. In this role, the sales rep will work closely with the other Territory Representatives and will drive the Microsoft Certified Solution Provider relationship through engagement in the pursuit of specific revenue opportunities.
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