KnowledgeTech
ImPark MPS

Team Members :
Cynthia Clapera, Deanna Beauchamp, David Gadd, Milan Dragovic, Janice Feanny,
Mike Di Giovanni, Mark Armstrong, Mark Remming
  • Problem

    Our client, Impark (Imperial Parking) identified the following requirements:

    1. Replace existing mainframe-based Monthly Parking Management System with a user-friendly Windows based system, which could be used and deployed around the world in multiple languages. Plus, this application must interface to 11 other systems, including Great Plains financials and an Oracle based lot maintenance system.
    2. Provide an e-commerce, customer self-serve web site for customers to sign up and pay for monthly parking over the Internet. This site must also provide customers with the ability to pay parking charges and use Virtual Earth to find parking lots available for monthly parking anywhere in North America.
    3. Provide a corporate client with a Web application allowing them to administer their own parking assignments and accounts.

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  • Solution

    A suite of applications targeted to the Microsoft Visual Studio 2005, the Monthly Parking management system solution (“Core MPS”) was developed as a Winform, 3-tier architected application in C#. Web applications available on the self-serve site—including e-commerce and map searching—were also developed in C#, ASP.NET, AJAX Toolkit and the Virtual Earth Map Control, and XML Web services were used for accessing common functionality across the suite of applications and for providing ecommerce functionality with Moneris.

    Other Microsoft products involved were BizTalk 2006 Enterprise to build and manage all the interfaces; SQL Server 2005 Enterprise for Reporting Services and as the database; Team Foundation Server for source code versioning and management; SharePoint 2003 for team collaboration and document management; and Windows 2003 running IIS for Web Servers and Application Servers.


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  • Result

    The new monthly parking system has had a number of positive impacts:

    • Customers can conveniently sign up and pay for parking from the comforts of their own home.
    • Customers are able to quickly find a parking lot using visual maps and key words.
    • Impark no longer requires CSRs located around North America and have moved to a shared services model with only 2 call centers. Reduce staff sizes and increasing revenue
    • CSRs are able to respond to customer requests more quickly. Happier customers.
    • Because the new system has many checks and balances there has been a significant reduction in lost revenue.

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  • Final Thought

    I feel the KnowledgeTech development team should win the award because the Monthly Parking System project is a true testament to Microsoft technologies and tools and their high-level of integration and cohesiveness.

    The entire project was developed solely using Microsoft’s latest tools, technologies, servers, services and recommended best practices. Because of this, our 8 person team was able to design, develop and deploy the monthly parking system on time and on budget. This fact is also a testament to KnowledgeTech’s extremely talented project team. In my 20 years in the industry, I have never worked with a brighter more talented group of people, nor have I had more fun during an entire development process. Microsoft has come a very long way in a very short time and this project proves that. This project was a developer’s dream.

    https://impark.myparkingworld.com


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