A CRM system that really fits in
By Dave Chalk
When you've got a successful small business, it's essential that new initiatives are able to work seamlessly with your existing setup. And when it comes to using a CRM (Customer Relationship Management) solution, what you need is something that can fit in without any hiccups.
Microsoft Dynamics CRM 3.0 can start working immediately with your existing business systems with little or no training required. Using Web-based design tools, you can easily tailor the program to suit your business. Or, use the Quick Campaign Wizard to set up key marketing campaigns. In no time at all your sales and marketing departments can send email blasts to targeted lists, and track the response.
Reports are easier, too. Microsoft Dynamics CRM 3.0 helps you analyze business performance by generating dynamic pivot tables and charts with Microsoft Excel analysis. All of this information can be connected to a third-party data source or an internal system, giving you round-the-clock access to the information you need. And if you encounter any bumps in the road, support professionals are available 24 hours a day to help you smooth over them.
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